Harvard Business Review

MARCH 7, 2016

” That’s a great question (and one that many fine minds are trying to figure out), but for those of us running large organizations in today’s digital economy, it’s the wrong one. They also need to prepare the workforce to be agile and to adapt quickly to changes in the market. Insight Center.

Stephenson 8

Stephenson Company Agility Learning-by-Doing 8

Harvard Business Review

AUGUST 14, 2012

As early as 1994 Neal Stephenson was envisioning the era of Big Data, and how it might change the work of a market researcher. But when the two of us began compiling HBR's Insight Center on Customer Intelligence , and thought about what managers find scary about customer intelligence, we came up with a much broader range of concerns.

Stephenson 10

Stephenson Customer Loyalty Wilde Loyalty 10

Harvard Business Review

JUNE 18, 2018

When Apple CEO Steve Jobs approached AT&T about partnering on a new kind of mobile phone — a touchscreen computer that would fit in your pocket — Apple had no expertise in the mobile market. Randall Stephenson, then CEO of AT&T, famously said , “I told people you weren’t betting on a device.

Stephenson 10

Stephenson Kahneman CEO Commitment 10

Harvard Business Review

JULY 10, 2017

To drive home the urgency, the coalition’s website, CEOAction.com , directs visitors to research showing that diverse teams and inclusive leaders unleash innovation, eradicate groupthink, and spur market growth. The response, at most organizations, is no response. But as Tim Ryan, U.S.

Ryan 8

Ryan Stephenson Groupthink Politics 8

Harvard Business Review

MARCH 16, 2015

We interviewed 24 CEOs and asked them to name the biggest challenges facing their organizations. Given that CEOs set the tone and priorities for their organizations, it is important to understand what they interpret as the major challenges and opportunities. Talent Management. What keeps them awake at night?

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Harvard Business Review

JANUARY 23, 2015

As the employment market improves and candidates have more options , hiring the right person for the job has become increasingly difficult. If your organization’s interview process turns candidates off, “they will roll their eyes and find other opportunities,” he warns. Chris Smith and Chris Stephenson.

How To 8

How To Stephenson Stress Case Study 8