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How Team Leaders Can Improve Problem Solving Skills With a Clear Process

Great Results Team Building

Fishbone Diagram: The Fishbone Diagram, also known as the Cause-and-Effect Diagram, is a visual tool that helps identify potential causes by categorizing them into different branches. The main categories typically include people, process, equipment, materials, environment, and management.

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What Accounts for the Accountability Mess?

The Practical Leader

Many of us have been lashed with the accountability whip wielded by a blundering manager playing “gotcha games.” Measurement by whacking around thumps organization morale, smacks team effectiveness, and smashes improvement efforts. Theory X managers use performance management ratings to “hold people accountable.”

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At the Crossroads: Piecemeal Programs or Culture Change?

The Practical Leader

This too shall pass” From Bolt-On Programs to Built-In Culture Change Hundreds of studies over the decades have shown that 50 – 70 percent of improving customer service levels, restructuring, mergers/acquisitions, introducing new technologies, performance management systems, leadership training, and the like fail.

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Is It Ever OK to Break Into Your Colleague’s Computer?

Harvard Business Review

Steve, a portfolio manager for a major mutual fund company, understood that his company monitored internet use of all employees. I had been preparing a client presentation with several of my colleagues at our asset management firm. On the negative side, it may create worker dissatisfaction, hurt morale, and erode trust.

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Identifying Root Causes Beats Quick Fixes Every Time

Frank Sonnenberg Online

Are You Addressing the Root Cause With Quick Fixes? Additional Reading: You Deserve It, But… Moral Character Matters. Please leave a comment and tell us what you think or share it with someone who can benefit from the information. Hard Work Is Good For Your Soul. 10 Ways That Helping People Makes Them Helpless.

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