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How AI Helped One Retailer Reach New Customers

Harvard Business Review

It was 2001, and online advertising was at its nascent stage. After digesting all of this data, Albert identified and bought more than 6,400 keywords to improve performance across RedBalloon campaigns in the first 24 hours of operation. Not Albert. In fact, she’s challenging the notion of a “budget” altogether.

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An Investigation of Online Reviews Uncovers a World of Lies

Harvard Business Review

I Give This Blurb 3 Stars Operation Clean Turf and the War on Fake Yelp Reviews Businessweek Were the 19 companies accused of commissioning fake online reviews the only firms out there engaged in this nefarious practice? Not likely. Federal Trade Commission says 15% to 20% of all reader reviews might be fake.

Review 8
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The Market Wants Apple to Unveil a Time Machine

Harvard Business Review

What the naysayers are overlooking or ignoring is that one could have made a list for Steve Jobs that would look remarkably similar: Missed earnings: Apple posted a $247 million quarterly loss ( in 2001 , four years after Jobs took over — and the stock went UP in after-hours trading). Bad quality control: MobileMe, antenna-gate.

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Why GE’s Jeff Immelt Lost His Job: Disruption and Activist Investors

Harvard Business Review

So is John Rice, the head of global operations, along with CFO Jeffrey Bornstein. Increase operating margins to 18% (by cutting expenses). In June 2017 the board “retired” Immelt and promoted John Flannery to CEO. Since then Flannery has replaced Immelt’s vice chairs responsible for innovation. Comstock is out.

Ries 8
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How Amazon Trained Its Investors to Behave

Harvard Business Review

In fact, Amazon was only operating at such a high burn rate because it could. By the fourth quarter of 2001 — that is, within about 21 months — it was turning a profit. Once investors stopped giving it free money, the company quickly cut back on its investments and its losses. Nobody complains.