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Virtually Selling

Coaching Tip

Now companies from software and health-care providers to manufacturers are radically remaking that model, shifting from expensive field staffs to more cost-efficient employees who use phones and computers to reach customers. Source: Bloomberg BusinessWeek, January 14, 2013 and "Ask the Coach". 2013 Business Resolutions.

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Why Dr. Deming’s Work is So Important to Me

Deming Institute

After escaping GM, I had an opportunity to attend graduate school at MIT, to study operations management, system dynamics, and other topics. To this day, I say (only half-jokingly) that learning about Deming was both the best thing and the worst thing that ever happened in my career. More about that in a later post in this series.

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The Failure of “The Livonia Philosophy” at my GM Plant

Deming Institute

Mark also co-authored Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, which was released in June 2012 and also a Shingo Research Award recipient in 2013. Mark is also the Vice President of Improvement & Innovation Services for the software company KaiNexus.

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Case Study: Is It Ever OK to Break a Promise?

Harvard Business Review

Manager, Operations. Manager, Operations. To: Ioana Romana, VP Operations. I can do the job of just about anyone in the factory and can work most of the software the engineering guys use. Manufacturing is not the most glamorous business, and MBA recruiters are known for tempting people into more “prestigious” careers.

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0511 | Larry Downes: Full Transcript

LDRLB

A lot of times, especially if it’s a piece of software, it’s going to change many, many times in a very short period of time. We’re talking about the cloud and broadband networks and just the sort of component-based technology we’ve got for hardware and software. The managers just don’t have the tool set often to operate.

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The Growing Business of Marijuana

Harvard Business Review

But here’s what is most surprising to many about the marijuana industry: It’s filled with straight-laced people who built careers – and started successful companies – in other fields. billion in 2013 – up about 15% from the year before, according to our 2013 Marijuana Business Factbook. And I still do now.

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The Solution to the Skills Gap Could Already Be Inside Your Company

Harvard Business Review

In a 2013 Deloitte survey of executives at large companies, 39% said they were either “barely able” or “unable” to meet their needs for talent. There’s only one CEO of each of our careers—ourselves. The cycle time for new technology has compressed and will continue to do so.

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