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Employee Empowerment: A Key Force in Leadership

Lead on Purpose

This disenchantment is painfully clear in the Gallup 2013 State of the American Workplace survey. Delegating these tasks to employees allows managers to focus on improving company morale and advancing workplace projects. These employees are costing their employer’s money in lost time and resources.

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Words to live by for the next 12 months. What are yours?

Strategy Driven

words for 2013 – I hope they inspire you to think about and select yours: 1. I have more projects and opportunities than I can say grace over. In my experience, there are very few things more frustrating than the mental nag of a project undone. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Here are my 3.5

Seminar 50
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Leadership actions that are not an option for leaders.

Strategy Driven

Don’t focus on task or project completion. Rather, think what will happen AFTER the project is completed. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Quick to decide and not afraid to make or admit mistakes, great leaders are respected because they take action and respected because they are vulnerable.

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To bid or not to bid? That is the question.

Strategy Driven

Especially as it relates to their actual experience and their projected needs. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

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Salespeople have questions. Jeffrey has answers.

Strategy Driven

What you need to do is look at the sales cycle and parenthetically look at the dollars, but they have to be compared to what you projected those dollars to be. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Best regards, Jeffrey. Dear Jeffrey, I have a regional billboard company with two years of experience. About the Author.

CRM 58
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How Much Does Customer Social Media Angst Really Matter?

Harvard Business Review

And for customers, the notion that any of us can talk back to big companies and have our claims addressed feels like a dream. Most brands are playing catch-up : in 2013 only 30% of brands had a dedicated customer service handle on Twitter, and only 10% of those brands with customer service handles reply to more than 70% of their mentions.

Media 8
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The Comprehensive Business Case for Sustainability

Harvard Business Review

billion in mining projects since 2010. In 2013, GE had reduced greenhouse gas emissions by 32% and water use by 45% compared to 2004 and 2006 baselines, respectively, resulting in $300 million in savings. Building Customer Loyalty. Fostering innovation. Some 62.4% pricy natural cleaning products that did not work).