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ASA Deming Lecture by Brent James: Long Term View of the Healthcare System

Deming Institute

As those familiar with Deming’s ideas know, Dr. Deming added excessive health care costs to his 7 deadly diseases of Western management. 2013, Vijay Nair: Industrial Statistics – Research vs Practice. 2013, Vijay Nair: Industrial Statistics – Research vs Practice. Edwards Deming – A Kaizen Statistician.

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The Failure of “The Livonia Philosophy” at my GM Plant

Deming Institute

Sadly, it didn’t take very long to realize that the plant had a very traditional management style, very traditionally combative labor/management relations, and a typical blame-and-shame, command-and-control environment that made people miserable and didn’t deliver quality to the customer or any of the right business results.

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Profound Knowledge from a Knowledge Use Perspective

Deming Institute

The idea of testing opinions and beliefs is key to Deming’s management system (as it is to the scientific method). 2013, Vijay Nair: Industrial Statistics – Research vs Practice. Edwards Deming – A Kaizen Statistician. In my experience people don’t spend nearly enough time thinking. 2017, Fritz Scheuren: W.

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Reliability: Another Dimension of Quality

Deming Institute

2013, Vijay Nair: Industrial Statistics – Research vs Practice. Edwards Deming – A Kaizen Statistician. Jeff Wu: Quality Improvement from Autos to Nanotechnology. 2014, Sharon Lohr: Red Beads and Profound Knowledge: Deming and Quality of Education. 2017, Fritz Scheuren: W.

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Why Dr. Deming’s Work is So Important to Me

Deming Institute

Thankfully, I also had some very good managers who still fell victim to conventional wisdom management ideas, such as a store manager creating special sales incentives and contests that seemed silly and unnecessary. I had experience a bullying boss who didn’t listen to their employees.

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Reflections on Dr. Deming’s Hospital Notes – What Has Changed Since 1990?

Deming Institute

About ten years ago, somebody sent me a PDF file of Dr. Deming’s “Some Notes on Management in a Hospital.” A system doesn’t design itself and a system doesn’t manage itself. This also includes managers and leaders who are so consumed with fire fighting and bureaucracy that they are not able to spend time helping improve the system.

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The Key to Change Is Middle Management

Harvard Business Review

A mid-level manager in this 5,000-employee hospital, she is leading a 70-member group on patient flow as part of a larger organizational effort. Her ability to lead and inspire — to become a change leader from her position as a mid-level manager — is helping her team produce results. I found a few defining characteristics: 1.