Strategy Driven
APRIL 15, 2013
I’m an outside salesman who spends countless hours filling in itineraries, CRM notes, and reports. Thanks for any advice you can give me. My first piece of advice is: Get your boss fired as soon as possible. You’re an idiot who knows nothing about leadership, coaching, or creating winners. Very frustrating.
Strategy Driven
JULY 15, 2013
I do have a question and would greatly appreciate your advice. Add them to your CRM notes. Print your CRM history and present it to the new person so they can see your relationship and your value. All of a sudden, CRM diligence can have an impact.). Then ask yourself… How is the purchase made? Who’s the boss?
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N2Growth Blog
APRIL 2, 2010
My advice is simple…stop rationalizing and justifying doing the wrong things for the wrong reasons, stop whining & complaining and get in the game - do the right thing. link] robpetersen Mike, Great advice and a great foundation piece on social media. This is where much of the true complexity lies. Best wishes Sir.
Strategy Driven
DECEMBER 2, 2013
Every salesperson who has a CRM – SalesForce.com , Microsoft Dynamics, whatever it is – is required to put stuff into their computer on an everyday basis for every sales call they make and there’s one universal truth about it: they all can’t stand it. Do I need two different approaches? Gerhard, No.
Eric Jacobson
MARCH 18, 2013
What is your advice for these readers? And until organizations tie experience and CRM and empower and align teams to the dynamic customer journey, businesses will continually miss important opportunities to engage and direct customers in every moment of truth. Scared enough that they might not know what do to next or as a first step.
Harvard Business Review
JANUARY 29, 2013
While discussing a Harvard colleague's world-class work on how big data and analytics transform public sector effectiveness, I couldn't help but ask: How many public school systems had reached out to him for advice? The emerging cultural challenge for leadership is whether analytics-driven accountability cuts both ways.
Harvard Business Review
OCTOBER 13, 2016
For example, they may involve taking inputs from emails or spreadsheets, processing the information by applying certain rules, and then entering the output into some other business systems, such as an ERP or a CRM. Finally, cognitive automation can be used to gain new insights into big data.
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