Harvard Business Review

NOVEMBER 30, 2017

In fact, MGI analysis of financial data shows that large publicly traded US manufacturing firms, most of them multinationals with revenues greater than $500 million, averaged returns on invested capital of 22% from 1997 to 2013. manufacturers do source from domestic suppliers, they tend to regard them purely as a cost center.

Supply Chain 8

Supply Chain McKinsey Incentives Bottom-up 8

Harvard Business Review

FEBRUARY 7, 2018

We also supplemented the survey with well-known brand rankings, Net Promoter Scores (NPS), and an analysis of their marketing expenditures and strategies. Usage brands, by contrast, elevate customer service and loyalty from resource-starved cost-centers to key drivers of growth and profitability.

Brand 8

Brand Succession B2B Advertising 8

Harvard Business Review

JUNE 2, 2011

Talent, purpose, culture and creating meaning is the peopley work mostly viewed by the performance folks as "cost centers," or departments that exist only to manage legal risk. Gallup , the research firm, recently did a meta-analysis across 199 studies covering 152 organizations, 44 industries, and 26 countries.

Hamel 16

Hamel Customer Loyalty Creativity Cost Center 16

Harvard Business Review

FEBRUARY 2, 2016

On the other hand, they are set up as cost centers and service bureaus, mandated to meet the needs of all their constituents as rapidly as possible under the ceiling of their budget. Frito-Lay’s direct-store delivery capability brings together IT, marketing, logistics and distribution, and financial analysis.

Development 8

Development Supply Chain Incentives Outsourcing 8

Harvard Business Review

FEBRUARY 8, 2018

History suggests that the main way information technology changes management is through changes in how information is gathered: the large-scale analysis of Operations Research reflected painstaking data collection around a few metrics, which were transferred to punch cards.

Management 12

Management Software BPM Technology 12

Harvard Business Review

SEPTEMBER 12, 2014

Who at your company will be put in charge of turning buildings operations from a cost center to a revenue center? Transportation giants like FedEx and UPS already use software-based optimization of fleet routes with cost savings in mind. And yet few corporate managers are asking such questions, much less taking advantage.

Energy 8

Energy Resources Information Technology Cost Center 8

Harvard Business Review

SEPTEMBER 12, 2014

Who at your company will be put in charge of turning buildings operations from a cost center to a revenue center? Transportation giants like FedEx and UPS already use software-based optimization of fleet routes with cost savings in mind. And yet few corporate managers are asking such questions, much less taking advantage.

Energy 8

Energy Resources Cost Center Budgeting 8