Leading Blog

NOVEMBER 3, 2023

That’s a shame because the aviation industry as a whole still continues to be an industry model for how to operate with extremely high reliability despite having a highly fragmented set of organizational entities. The biggest challenge for companies when it comes to operational excellence is siloed behavior. Recall how the U.S.

Industry 269

Industry Stage-Gate Organization Company 269

Harvard Business Review

FEBRUARY 5, 2018

Practically every organization today has a set of core values that ideally function as the “operating instructions” of the company. 90% of them reference ethical behavior or use the word “integrity,” 88% mention commitment to customers, and 76% cite teamwork and trust. CSA Images/Getty Images.

B2C 15

B2C Ethics Teamwork B2B 15

Harvard Business Review

APRIL 4, 2014

for 10+ years; deployment of design as an integrated function across the entire enterprise; evidence that design investments and influence are increasing; clear reporting structure and operating model for design; experienced design executives at the helm directing design activities; and tangible senior leadership-level commitment for design.

Venture Capitalist 8

Venture Capitalist Fashion B2B Hedge 8

Harvard Business Review

AUGUST 12, 2016

The 300,000 companies in the association’s data set have more than doubled their profits from operations over the past 13 years, outpacing their corporate counterparts in the country. This level of dedication to their mostly B2B customers demands especially strong investment in innovations and R&D. This success is no blip.

Industry 8

Industry Long-term Short-term Class 8

Harvard Business Review

SEPTEMBER 9, 2014

About two-thirds were in B2B businesses.). Madhavan: For many years, CEOs and executives have focused on improving the bottom line through cost cutting, finding efficiencies in operations and the supply chain. Having such a building sends a strong signal that all these different functions are committed to the innovation process.

Price 11

Price Productivity Products Simon 11

Harvard Business Review

SEPTEMBER 4, 2017

Yet, despite the fact that all of our guests across our 18 sessions (and counting) have embraced these truths, the average result of such commitments to innovation seems to have been tenuous. For the everyday student of business history, this might be unsurprising. And the losses that must be absorbed are staggering.

Christensen 8

Christensen Finance Innovation B2B 8

Harvard Business Review

DECEMBER 17, 2018

Companies are beginning to utilize their employees’ behavioral data — generally known as people analytics — to better understand and improve their sales operations , with strong results. Microsoft, where we work, is no exception, and B2B sales is one of the areas where we are seeing the most value.

Analysis 8

Analysis B2B Engineering Learning-by-Doing 8