Strategy Driven

JULY 13, 2011

Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth. Some examples include new technologies, changes in customer preferences, new ways of serving customers, and disruptive threats. One dimension of this is the needed flows of talent.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

OCTOBER 5, 2012

Companies would do better at satisfying and retaining customers if they spent less time worrying about big data and more time making good use of "small data" — already-available information from simple technology solutions — to become more flexible, informative, and helpful.

CAPEX 15

CAPEX Balanced Scorecard Hedge Software 15

Harvard Business Review

MARCH 23, 2011

Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) Brad Power is a consultant and researcher in process innovation. This approach addresses the many shortcomings of our previous initiatives.".

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

NOVEMBER 23, 2010

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

DECEMBER 10, 2015

The assumption is that a merger will make it easier to achieve economies of scale, develop a large but narrow network of preferably healthy patients, establish data registries, and integrate expensive technology. Five main factors make our clinical partnerships work: Joint operating committees that meet regularly.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

JANUARY 4, 2013

When I was CEO of Campbell Soup Company, we used a balanced scorecard to create an explicit understanding of each employee in terms of what they were expected to accomplish, including financial objectives, market share objectives and key project objectives. Often leaders have the best intentions, but people cannot read their minds.

Mission Statement 16

Mission Statement Balanced Scorecard Objective Long-term 16

Harvard Business Review

NOVEMBER 30, 2010

His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14