HR Digest

JANUARY 19, 2023

In 2021, we merged our Consumer Bank Academy with our Global Learning Organization to create The Academy at Bank of America, an onboarding, education and professional development organization dedicated to the growth and success of 200,000+ teammates from consistent onboarding through skill building.

Banking 78

Banking Diversity Human Resources Resources 78

HR Digest

NOVEMBER 9, 2021

Today, Erni is widely considered one of the most influential leaders in human resources and her company, Audible, one of the most diverse employers in the world. To build truly meaningful and relevant S&B goals, each of our CEO’s direct reports is held accountable for setting KPIs and success metrics for their teams.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

HR Digest

NOVEMBER 9, 2021

Today, Ernie is widely considered one of the most influential leaders in human resources and her company, Audible, one of the most diverse employer in the world. To build truly meaningful and relevant S&B goals, each of our CEO’s direct reports is held accountable for setting KPIs and success metrics for their teams.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

Harvard Business Review

JUNE 8, 2018

Since then, we interviewed several chief financial officers (CFOs) of leading technology companies and senior analysts of investment banks who follow technology companies. CFOs of these companies themselves admit that they cannot justify their market capitalizations based on traditional metrics.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

AUGUST 5, 2014

And when customer data showed that first-time applicants were more likely to move forward when there was a human touch to the process, marketing helped assign a sales person to individual customers. Those steps helped the bank drive up loan volumes, a tangible bump the CMO could point to in discussions with other leaders.

P&L 11

P&L Banking Marketing Call Center 11

Harvard Business Review

JUNE 19, 2017

Consider the cautionary example of a large bank I recently worked with. These ideas and practices, however, were nowhere to be found in the evaluation criteria of the bank’s employees. The team I was engaged with had its agile vocabulary down.

Agility 8

Agility Software Incentives Banking 8

Harvard Business Review

DECEMBER 29, 2016

But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? Work with advisory functions such as legal, compliance or human resources? We tell ourselves that we would never do those things. Consult with peers?

Ethics 11

Ethics Company Emotional Intelligence Short-term 11