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The Changing Role of the CMO

Marshall Goldsmith

Marketing is everywhere, but with the ubiquity of slogans and ads, it's easy to forget that there's more to marketing than meets the eye. Not an expert myself in marketing myself, I recently spoke with my friend Susanne Lyons, former chief marketing officer of Visa and Charles Schwab (SCHW) and decorated veteran marketer.

Metrics 110
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Develop Your Company’s Cross-Functional Capabilities

Harvard Business Review

You’ll often find customer relationship management within marketing, budgeting within finance, supply-chain management within operations, outsourcing within procurement, training within HR, and new product development within R&D. Business units come and go, but finance, HR, marketing, IT, legal, and R&D seem to last forever.

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A Jobs Manifesto for Young Europe (and the Rest of the World)

Harvard Business Review

Government in its entirety is a cost-center to society, so we desperately need to create not just jobs, but private sector jobs. Increasingly, your "natural market" is not defined by geography. That means that the jobs you can get may not be like the jobs you had. A job is not a job is not a job. Build your network.

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Why Leaders Need To Stop Using Performance Reviews

Tanveer Naseer

One of your most promising managers has just led a two-year late-to-market death march on a brand extension that has launched and failed. You have lost market share, customer service complaints are up, and your own boss is pissed off. A career is a terrible thing to waste, yours or mine.

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Social Means Freedom, for Better or for Worse

Harvard Business Review

While social stuff is often associated with marketing or customer service, social can affect every part of the business model , including how we organize. As the definition of and market for the latest thinking evolves, SU is in a unique position to fluidly respond. Isn't This Just Another Way To Cut Costs? Work is freed.

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Obama and Romney Are Ignoring Hispanic Voters

Harvard Business Review

Hispanic community is eager to lead, innovate, and help America reclaim its foundational values, but it needs a platform where their voices can safely and objectively express the things they are thinking about healthcare, jobs, immigration reform, the economy, and career advancement. Think profit center, not cost center.

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Obama and Romney Are Ignoring Hispanic Voters

Harvard Business Review

Hispanic community is eager to lead, innovate, and help America reclaim its foundational values, but it needs a platform where their voices can safely and objectively express the things they are thinking about healthcare, jobs, immigration reform, the economy, and career advancement. Think profit center, not cost center.