N2Growth Blog
MARCH 23, 2010
I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two? &# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.
Strategy Driven
MARCH 9, 2023
Maybe you can recommend a CRM system or an AI-driven analytics platform. No matter what career path you’re on, an online MBA can undoubtedly benefit you. These skills will help you not only in your MBA course but also in your professional life. You’ll be able to apply relevant technology in your professional life.
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N2Growth Blog
APRIL 2, 2010
Having advanced keyword search tools (knowing when someone's talking about you or your product), identifying key influencers (say, on a Twitter list), and really looking at social media through a CRM lens (vv. using a dashboard tool like CoTweet or Hootsuite) can all address the "scale" challenges. Best wishes Sir.
Strategy Driven
APRIL 15, 2013
I’m an outside salesman who spends countless hours filling in itineraries, CRM notes, and reports. You seem to be doing the right thing – INCREASING SALES, and having the best year of your career. You’re using CRM as an accountability tool, rather than a sales tool. It describes my situation to a tee. Very frustrating.
Strategy Driven
DECEMBER 2, 2013
Every salesperson who has a CRM – SalesForce.com , Microsoft Dynamics, whatever it is – is required to put stuff into their computer on an everyday basis for every sales call they make and there’s one universal truth about it: they all can’t stand it. Do I need two different approaches? Gerhard, No. Ask your vendors.
Harvard Business Review
DECEMBER 29, 2014
As an example, a recent job posting on the website of a global healthcare company seeks an individual for a sales operations leadership position who can do the following: Strategy: •Contribute to the 1- and 3-year business vision as a member of the executive leadership team. Can one person really handle all this?
Harvard Business Review
SEPTEMBER 26, 2016
Here are three of my favorite strategies: Hosting Your Own Events. This strategy is designed for you to follow up with professionals in your network that you haven’t connected with recently. People who fall into this category are: former classmates, former co-workers, or any contacts from a previous career (to name a few).
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