N2Growth Blog
MARCH 23, 2010
I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.
Strategy Driven
JUNE 30, 2021
How can you lower your transportation expenses other than limiting business vehicle use to only essential travel? Larger vehicles, such as vans and crew cabs, might have exorbitant fuel and maintenance expenditures. If you have a lot of miles on your business vehicle(s), cutting down on fuel consumption is critical.
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N2Growth Blog
APRIL 25, 2010
If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. So, what’s wrong with tenure you ask?
Strategy Driven
MARCH 20, 2020
If you don’t wait until the contract is up to begin using the vehicle as a taxi, it will depreciate too quickly. Cars that are used as taxis typically travel much greater distances and experience more wear and tear than standard vehicles. At that point, you can buy the car, making you the owner.
N2Growth Blog
MAY 26, 2010
I left my son’s graduation in Florida on Sunday evening headed for Dallas and then traveling on to San Antonio. There are many so-called management gurus in today’s politically correct world who would take great exception to what I’m putting forth in today’s post. mikemyatt: A leaders Intellect should not be a depreci.
Harvard Business Review
JUNE 24, 2011
If we all invest in stocks, managers tend to get rewarded (whether or not they've performed). But you're probably willing to entertain the idea that maybe the great systems of human organization, whether political, social, or economic, aren't creating a meaningful prosperity as well as they could. And cynicism's the surest path to mediocrity.
N2Growth Blog
SEPTEMBER 19, 2010
For instance, I am traveling to Seattle to work with leaders soon, and will use several profound notions of Dr. Doidge’s applications about rigid routines that could change with a few adjustments to the brain’s plasticity. I recently started Tony Blair's book so we'll have to compare notes down the road. All my best Jim.
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