HR Digest

AUGUST 1, 2019

The company’s 2018 Corporate Responsibility Report highlights how diversity and inclusion (D&I) feature so centrally in the company’s success story. Lee Jourdan: One thing we’re doing, and it’s a bit subtle, is that we’re disaggregating the data we provide in our Corporate Responsibility report, so we can gauge how we’re progressing.

Diversity 107

Diversity Succession Disaggregation Self-aware 107

Strategy Driven

MAY 2, 2019

This invariably leads to a clear problem statement of the challenges you have to address, the decision context, problem boundaries and success criteria. How you disaggregate or cleave a problem has a big impact on the insight you get into a problem. Have we broken down the problem into key issues to address?

Process 71

Process Strategy Disaggregation Agility 71

Harvard Business Review

OCTOBER 12, 2016

To answer these questions, we need to begin disaggregating work and understanding how automation and AI can differentially handle various aspects of work. It doesn’t matter that we know that IBM Watson’s success rate in diagnosing lung cancer is close to 90% while our human oncologists average 50%.

Airlines 8

Airlines Disaggregation Customer Loyalty Competitive Advantage 8

Harvard Business Review

OCTOBER 19, 2015

Instead of just celebrating, or making an investment across the board to bring in even more traffic, think about how you can disaggregate your data so you can better understand cause and effect in this situation. Looking at your numbers carefully and digging into disaggregated data allows you to take much more educated and focused next steps.

Metrics 8

Metrics Disaggregation Real Estate Kahneman 8

Harvard Business Review

DECEMBER 28, 2010

What they should be doing is disaggregating the drivers of these results, and focusing instead on who, or what, comprises those averages. Still, companies often make the mistake of developing products and features to appeal to the mean. They pore over aggregate results and aggregate averages.

Disaggregation 15

Disaggregation Levitt Analysis Short-term 15

Harvard Business Review

AUGUST 19, 2011

The startup is trying to build a platform that could replace a disaggregated network of local news sources. A successful Patch might have deep integration with high school newspapers to source content and editors. Patch has the potential to be a truly disruptive business. Consider the market. It needs to be run like a real startup.

Disaggregation 9

Disaggregation Advertising Business Model Engineering 9

Harvard Business Review

MAY 5, 2016

This painful decision cost tens of thousands of jobs but proved strategically, organizationally, and culturally essential to the company’s future success. Unsurprisingly, the group’s targeted segmentation and disaggregation efforts ended up dramatically improving response and resolution times for typical customers.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8