Sun.Mar 19, 2023

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Cultivating a Culture of Connection at Home

Michael Lee Stallard

Our focus is on the importance of human connection and cultivating a culture of connection in the workplace, but what we’ve learned about connection applies beyond the realm of our work lives. The principles are relevant for individuals, community groups, sports teams, nations and even families. Knowing that a connection deficit negatively affects our own health and well-being, the health of groups and the health of society, we’ve become concerned observing how the pace and stress of life threat

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Leading Through Change: 4 Practical Tips To Help Your Team Embrace a New Idea

Let's Grow Leaders

How to Rally Your Team When Leading Through Change You’re a human-centered leader, leading through change that you know will have a positive impact on your team, your customers, and your results. You know how important it is to get your team rallied around an exciting vision for the future. If this sounds like you, today’s article is for you.

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Even A Fake Smile Can Make Us Feel Better

The Horizons Tracker

Smiling is an obvious reflection of a good mood, but the act of smiling can also improve the mood we have. That’s the finding of a study conducted by Stanford, which shows that even when we fake a smile it can still lift our mood. It’s a question known as the facial feedback hypothesis and the study is among the first to provide strong evidence that it does, in fact, exist.

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How Authenticity Empowers Leaders – Even Introverts

Women on Business

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How HR Can Create a Culture of Feedback

Employees want meaningful feedback. Without it, 98% disengage from their work (Zippia). But do your managers know how to support them? Use this Quick Start Guide to get the conversation started. Your workers don’t just want jobs; they want careers. Invest in your team by giving them meaningful feedback. 65% of employees want more feedback (Zippia). Workers who get daily feedback are 3x more engaged (Clear Company).

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How Best To Solicit Input From Your Team

The Horizons Tracker

Whenever groups need to decide on a single course of action, it’s usually the leader’s job to make that decision. They are likely to to try and solicit the input of the team beforehand, however, and possibly via a kind of straw poll. Research from the University of Washington explores the best way to do this. The researchers found that a “multivoting” approach was 50% more likely to choose the ideal option than when they used a ranked-choice or plurality voting approach.

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Seven Ways To Delight Your Customers

Eric Jacobson

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. The book explains the seven ways for you and your employees to demonstrate exceptional customer service : Express genuine interest Offer sincere and specific compliments Share unique knowledge Convey authentic enthusiasm Use appropriate humor Provide pleasant surprises Deliver serv

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Toxic Culture Gender Gap: Women’s Experience in the C-suite and Beyond

HR Digest

Recent research published in the MIT Sloan Management Review reveals that we are 41% more likely than our male counterparts to be subjected to toxic corporate culture. And it gets worse – the study shows that this despicable gap has only widened in recent years, especially since the pandemic hit. Even women in top-level executive positions aren’t immune from this scourge – they’re a shocking 53% more likely to experience toxicity in the workplace.

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