article thumbnail

Using Smart Experiments to Succeed

Skip Prichard

Entrepreneurs are people who invest resources into uncertain endeavors, such as a business that doesn’t have a product yet, doesn’t have a team, or hopes to define a new market segment, as examples. In some ways, mature leaders understand that the world is a playground.

article thumbnail

Advanced Analytics Are Crucial to Digital Transformation - SPONSOR CONTENT FROM DXC TECHNOLOGY

Harvard Business Review

Insurance carriers, which famously clung to decades-old legacy hardware and software, are wholeheartedly embracing analytics-driven systems to target profitable market segments, speed claims payments, reduce fraud, and increase the number and degree of fully automated processes.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Growing Power of Inside Sales

Harvard Business Review

Astra Zeneca has replaced virtually all of its field sales force support for its mature brand Nexium with a 300-person inside sales team. Different companies divide it in different ways: By market segment. Yes absolutely, over the last several years B2B companies have been ramping up their inside sales investment.

B2B 8
article thumbnail

Top Line Growth? There's an App for That

Harvard Business Review

Many companies forget to align customer service with the brand proposition for the targeted market segment. Toyota Sweden's A Glass of Water app virtually spills over if a driver brakes or accelerates too suddenly, reinforcing the fuel-saving importance of a smooth driving style.

Brand 11
article thumbnail

Using Supply Chains to Grow Your Business

Harvard Business Review

Global supply chains can cut across many “cultures”: national, industry, technology, market segment, and more. Collins’ new capability, matured and developed by a dominant major customer, is now a competitive and profitable business area for the company. Manage culture by setting expectations appropriately.

article thumbnail

Navigating the Dozens of Different Strategy Options

Harvard Business Review

Though the environment may look uncertain to others, visionary leaders see a clear opportunity for the creation of a new market segment or the disruption of an existing one, and they act to realize this possibility. This approach works when the visionary firm can single-handedly build a new, attractive market reality.