Remove 2011 Remove Customer Loyalty Remove Development Remove Influence
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5 Reasons For Regular Customer Service Performance Reviews

Tanveer Naseer

For instance, RightNow found that 73 percent of consumers say friendly customer service staff can help them to “fall in love” with a brand. Customer service influences your reputation Another reason why it is important to review your customer service is because it has a huge bearing on your reputation.

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When to Restructure | N2Growth Blog

N2Growth Blog

The good news is that there is a cure for all four of the preceding problems: Items one through three can be solved with an emphasis on leadership development and talent management, and item four can be solved by holding the board of directors accountable for CEO performance and firing an apathetic CEO. I Think Not.

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Leadership & Loyalty | N2Growth Blog

N2Growth Blog

Lack of Feedback : If as a leader you don’t subject yourself to a 360 review process, then you are not earnestly looking for personal growth and development opportunities. However the healthier remedy is to find a trusted person of influence to intervene and help refine style, approach and methodology. I hope this helps Frode.

Loyalty 399
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Top Ten Pitfalls to Avoid When Going Social in the Business World.

Strategy Driven

When you stop to think about it, you’ll realize that your fans and followers are essentially volunteering their time and energy to serve as developers, sounding boards, and advertisements for your company. Pitfall #7: Neglecting employees, partners, investors, or customers when building your Social Nation.

Media 50
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Ford's Impressive Sustainability Strategy

Harvard Business Review

Buried beneath the pizzaz of high-profile PR announcements, Ford has developed what appears to be a broad, well-thought-out sustainability strategy. The 2011 Ford Explorer, for example, is using EcoBoost engine technology to improve fuel efficiency by 25%. from last year, I noticed a number of unusual things.

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The Comprehensive Business Case for Sustainability

Harvard Business Review

Managing risks therefore requires making investment decisions today for longer-term capacity building and developing adaptive strategies. Flooding in 2011 in Thailand, harmed 160 companies in the textile industry and halted nearly a quarter of the country’s garment production, increasing global prices by 28%. Some 62.4%