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How to Ensure Your Organization’s Digital Transformation Succeeds

Leading Blog

To illustrate the potential impacts, in 2007, Nokia had a little over half the mobile phone market with an operating profit of about $7.8 In 2013, Nokia’s mobile phone business was sold to Microsoft. These transformations typically involve a profound change in how a business operates, encompassing people, process, and technology.

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2020 Top CHRO List – The People Leaders To Watch

N2Growth Blog

Find HR’s hand (in a good way) in everything as an enabler and contributor to operations flowing all the way through to customer/client satisfaction. With a diverse background in human resources, information technology, and operations, his business and leadership acumen is only exceeded by his commitment to making others better.

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Big Data, Big Opportunity

Chartered Management Institute

Big Data, and its close cousin the Internet of Things, are among the trendier terms of 2013. At the C-suite, businesses need not only a data analytics strategy, but a data-analytics culture, researchers from McKinsey have concluded. They can sound geeky, but they are developments that every manager needs to understand.

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Decide Whether That Board Seat Is Right for You

Harvard Business Review

They are called upon to advise companies that must manage risk in an increasingly complex global operating environment and navigate disruptive technologies that threaten their business models. Prospective directors should ask themselves if the company has a unique advantage that can be translated into industry leadership.

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

social media users actively seek customer service through social media, according to Nielsen and McKinsey Incite , we’ve made getting globally aligned one of GM’s priorities. Because of the exponential growth of social media in recent years, and the fact nearly half of U.S. Keep it simple. Keep it simple.

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What It Will Take to Fix HR

Harvard Business Review

Put the most strategic pieces into the hands of up-and-comers passing through the leadership-development revolving door? This transformation took time to play out and involved both displacements of incumbents operating in outdated modes and the emergence of new “feeder” roles for those aspiring to the C-suite.

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Big Companies Don’t Have to Be Soulless Places to Work

Harvard Business Review

In the 2013 report of the same population, 82% of workers around the world did not trust their bosses to tell the truth. At several financial services firms , for example, business units whose employees reported speaking up more had significantly better financial and operational results than others.” This has real costs.