2013 Management Operations Workshop 
Mike Cardus
OCTOBER 2, 2013
ASQ Buffalo 2013 Quality Conference. I will be presenting 2 workshops at the ASQ Buffalo 2013 Quality Conference – October 15 & 16. Burnout and stress increase when people do not have effective tools and skills to manage work demands and when they don’t know how to move from “survival anxiety” to “change anxiety”.
N2Growth Blog
NOVEMBER 26, 2018
Research by Gallup, as reported in The State of the American Workplace in 2013, discovered that roughly 70% of workers were disengaged. It is important to develop these apps, and the techniques associated with applying them, but what about the operating system that runs them? A 2001 study by the Hay Group indicated a 2.5x
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Strategy Driven
APRIL 16, 2014
Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Make Metrics Visible and Accessible – Having workers, managers, supervisors, and executives see metrics helps employees make decisions and take action.
Deming Institute
JANUARY 16, 2017
Sadly, it didn’t take very long to realize that the plant had a very traditional management style, very traditionally combative labor/management relations, and a typical blame-and-shame, command-and-control environment that made people miserable and didn’t deliver quality to the customer or any of the right business results.
Harvard Business Review
JULY 24, 2017
Change management can be a test for any organization. Several studies by Towers Watson show that just 25% of change management initiatives are successful over the long term. Change management certainly tested us. We have hired more than 5,000 new employees since beginning the effort in late 2013.) What values drove them?
Harvard Business Review
DECEMBER 23, 2016
The ManpowerGroup Contingent Workforce Index of 2013 showed 40% of all ManpowerGroup consulting engagements blended permanent and contingent workers. The disconnect between HR and Procurement often means either choice is suboptimal on its own, so operating managers circumvent both HR and Procurement.
Harvard Business Review
MARCH 12, 2018
Since September 2016, Torkild has spent a couple of days a week at the Björn Borg headquarters, attending workshops, meetings, and fitness tests; having lunch with and talking with employees; and participating in sports hours (25 to date). During 2016, employee engagement increased by 3%, to 75%.
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