Airlines Ethics Marketing Positioning 
The Practical Leader
AUGUST 16, 2023
Some managers will complain about a declining work ethic. Poor Managers Enervate, Effective Leaders Energize Management at an airline with deteriorating customer satisfaction issued a directive urging staff to smile and be nicer to passengers. .” “No one wants to work anymore,” they’ll say.
Women on Business
JANUARY 11, 2011
But now we have GPS, the Global Positioning Satellite, and somewhere up in the sky there is a satellite that knows where I am and beams down directions for me. Often this meant trying to read Mapquest directions while driving on a highway or in the dark. Have you ever experienced that?
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Lead on Purpose
MAY 26, 2009
Without holding too much expectation for positive results, I started calling the different companies through whom we had booked our trip. I then called Delta Airlines to cancel our flights. A few hours and an X-ray later we learned that he had broken his nose in three places. Two days later, all the points were back on my account.
LDRLB
JUNE 22, 2010
Prior to entering the private sector as a researcher and consultant, Rick spent a number of years as a university professor where he taught courses in research methods, statistics, marketing, communication, and psychology. My company’s leaders are completely ethical and honest. He received his Ph.D. from Michigan State in 1987.
Women on Business
JANUARY 24, 2011
you put yourself in the right position), you are ready. When testing ideas are part of the creative process for product, service, or business development, this triangle must be a business priority: To test product, watch prospects interact with it—whether they use a tool, read a book, choose a necklace, or scan an airline ticket.
Harvard Business Review
FEBRUARY 5, 2013
John Mackey, co-founder and co-CEO of Whole Foods Market, discovered his noble purpose early in his life. Mackey told us in our interview that he believes that in recent decades, capitalism has lost its ethical mooring and that the explosion of corporate scandals is evidence of this drifting.
Harvard Business Review
NOVEMBER 5, 2015
As a child I felt no particular interest in pharmaceuticals, telecommunications, computers, oil and gas, health and beauty aids, medical devices, airlines, or shipbuilding, all of which I’ve simulated or war-gamed. I wonder what makes people market products that they know cause addiction and death. Then they grow up.
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