Remove Airlines Remove Morale Remove Operations Remove Technology
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Win Back Trust with Raw, Unscripted, and Real Messaging

Skip Prichard

Based on four years of global quantitative research, the book explores the tectonic shifts in consumer sentiment that have come about due to extreme technological immersion. This lack of trust extends into the world of technology, as well. Ed Bastian of Delta Airlines comes to mind.

Brand 120
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Jim Hunter – Servant Leadership Interview Series

Modern Servant Leader

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Really messed-up experiencing strikes, union drives, turnover absenteeism, low commitment, low morale. And Kelleher would say, “not on my airline.

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Jim Hunter – Servant Leadership Interview Series

Modern Servant Leader

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Really messed-up experiencing strikes, union drives, turnover absenteeism, low commitment, low morale. And Kelleher would say, “not on my airline.

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Followership : Blog | Executive Coaching | CO2 Partners

CO2

There are some situations where many people seem all too willing to abdicate responsibility and simply follow orders, even when it is morally offensive to do so. Brown-Nosers constantly check in with their leaders and operate by seeking permission, rather than forgiveness.

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How One Hospital Improved Patient Safety in 10 Minutes a Day

Harvard Business Review

Most modern health care improvements seem to involve expensive technology and an uncomfortable amount of change management. But clinical and nonclinical staff at the Rotterdam Eye Hospital have improved patient care and raised staff morale at a very modest cost: 10 minutes a day and a special deck of cards. Kelly Sillaste/Getty Images.

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Are Uber and Facebook Turning Users into Lobbyists?

Harvard Business Review

Leading technology companies are increasingly soliciting their users to take political action on their behalf to defend controversial business models from regulation, support new programs, and promote their moral values in active political battles. According to the airline’s campaign site , over 50,000 people have signed on.

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Watching Wise Leaders Deal With Complexity

Harvard Business Review

The business environment today has indeed become mindboggling complex due to accelerating globalization and rapid technology changes. Employee morale was taking a nosedive and the company as a whole seemed to have lost its sense of purpose. Intelligence alone won't be enough to deal effectively with the escalating complexity.

Ethics 8