Harvard Business Review

AUGUST 5, 2011

After Bodek left, the suggestion system was led by Yorke, Technicolor's manager of organizational development. But there wasn't much activity until six months later when Mike Karol, vice president of operations, told his managers to make it their responsibility. Attrition declined, saving on retraining.

Process 14

Process How To Attrition Operations 14

Harvard Business Review

SEPTEMBER 22, 2011

More and more companies are tying incentive pay to customer metrics. The payoff from linking incentives to customer feedback can be significant. In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period. Don't do that! Processes and tools for understanding root causes.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

JANUARY 9, 2014

Companies have long developed and managed their sales people differently from other employees, placing great emphasis on individual performance. As organizations have begun to see the benefits of collaboration, they’ve also, unsurprisingly, started to change their sales incentives and reward systems. The results? An HBR Insight Center.

Team 9

Team Metrics Compliance Attrition 9

Harvard Business Review

MAY 28, 2015

So I reached out to Brandon Webb, an innovative SEAL trainer/educator, and CEO of Force12 Media for real-world perspective on what industry could learn from a special operations sensibility. Before we redid the course, SEAL sniper school had an average attrition rate of about 30 percent. That scares me. This made a huge difference.

Training 8

Training Education Incentives Leadership 8

Harvard Business Review

SEPTEMBER 10, 2012

Madhusudhan Reddy, VP of HR, has a major challenge on his hands: How do you hire, train, retain and develop productive, engaged employees and make the new unit cost effective? In return, the company got a workforce of loyal employees, with less attrition and higher productivity compared to other firms. VP of Operations.

Company 8

Company Crisis Attrition Public Relations 8

Strategy Driven

FEBRUARY 4, 2020

Money is a great incentive that you can use to lure employees into dedicating their time and effort to meeting the company’s goals. This gradually develops into building trust and long-lasting relationships between the employees and the employer. One of the main reasons why people go to work is to earn money.

How To 72

How To Absenteeism Guidelines Cost 72

Harvard Business Review

FEBRUARY 11, 2011

Thirty-seven of our competitors — successful homebuilders — went out of business in two years, an attrition rate of about 50 percent. So we added more training and developed incentive programs. Now that's incentive! So we developed a concept called "Life Spaces" for our new homes.

Airlines 13

Airlines Chief Executive Officer Attrition Incentives 13