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Innovative Ways to Improve Employee Retention

HR Digest

The current competitive marketplace has made it a necessity for organizations to discover steps in managing attrition rates. Employee Retention Strategies to Decrease Staff Turnover Rates Employers need to focus on fostering a positive work environment as a step in managing attrition.

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Study: Smaller Teams Perform Better Than Bigger Teams

HR Digest

“In simple terms, we presented employees with situations that ask them to make judgments—often using ambiguous and incomplete information, to best simulate the real-life conditions of decision making,” said Dr. Ian Stewart, Executive Director Learning and Design at to Kaplan Leadership & Professional Development.

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Can Your Sales Team Actually Achieve Their Stretch Goals?

Harvard Business Review

Unrealistic goals dampen sales in the current incentive period. Many salespeople even hold over sales until the next incentive period, hoping those goals will be more attainable, which makes sales for the current period come in even lower than they would have with more-reasonable goals. Track historic goal achievement outcomes.

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The Best Way to Network in a New Job

Harvard Business Review

Could we develop a better blueprint for newcomer networking? We started by tracking people joining companies with employee bases ranging from a few hundred to more than 40,000 people and pairing their progress in making social connections with monthly attrition data.

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Before You Link Pay to Customer Feedback: Five Essentials

Harvard Business Review

More and more companies are tying incentive pay to customer metrics. The payoff from linking incentives to customer feedback can be significant. I recently ran into a company that based incentives on scores determined from as few as 11 respondents. Don't do that! Are your response rates high enough to reduce responder bias?

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How to Learn from the Mistakes of Other People

Frank Sonnenberg Online

improper incentive. When people leave an organization, either through retirement or attrition, they take valuable experience with them. Many missteps occur due to: insufficient preparation. avoidance or denial. poor planning. weak information. bad assumptions. poor diagnosis of the problem. lack of focus. no sense of urgency.

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How to Sustain Front Line Process Improvement Activities

Harvard Business Review

After Bodek left, the suggestion system was led by Yorke, Technicolor's manager of organizational development. Some departments started trying it and some developed a few sharp ideas, which generated excitement. Attrition declined, saving on retraining. Yet Technicolor didn't maintain the momentum.

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