Remove B2B Remove Management Remove Operations Remove Travel
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Is It Time To Start Purchasing Your Own Business Assets In Abundance?

Strategy Driven

However, as your business begins to really gain in profitability, and you decide to invest that back into your operation each year, it’s not hard to see how purchasing your own business assets might become a great long-term cost-saving scenario. You’d be surprised how far these merchandising efforts can travel, sometimes around the world.

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Moving Beyond Company Organization Silos: Lessons from the Aviation Industry

Leading Blog

Between surging demand, labor shortages, outdated air traffic management, and travel reservation I.T. systems, air travel feels a bit more like a chore than like a treat. The biggest challenge for companies when it comes to operational excellence is siloed behavior. In the U.S., Recall how the U.S.

Industry 267
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Focus on Your Customer's Customer

Harvard Business Review

And while these companies were the first to acknowledge the business benefits of delivering a great customer experience, business-to-business (B2B) organizations are increasingly getting in on the game. These customer experience management initiatives can be complex. These customer experience management initiatives can be complex.

B2B 15
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Take Your Show on the Road

Harvard Business Review

The managers who express this idea in our simulated competitive games aren’t thinking of some simple shelving-units-on-wheels format – the kind of oversized salesman’s bag that’s been hauled out to prospects for decades. It has made me think I should consider it more closely, and share it more broadly.

B2B 8
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Should Internet Retailers Discriminate Between Customers?

Harvard Business Review

Finally, B2B sales forces may elect to only offer some products to specific segments — not to everyone. It must cost more to operate here.") Companies need to remember that pricing moves that feel like common sense to managers can feel like a raw deal to angry consumers. Offering tailored selections is win-win.

Retail 13
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You Found Your Product-Market Fit. Now What?

Harvard Business Review

Across our portfolio and in my own entrepreneurial experience, I have seen three main sales models work successfully in scaling B2B sales: 1) Enterprise; 2) Telephone; 3) Developer-driven. With no travel budget and no field offices, the numbers pencil out nicely. I''ll discuss each one below. 1) Enterprise Sales.

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More Universities Need to Teach Sales

Harvard Business Review

Compared to professions like engineering or business disciplines like Finance or Operations, the concept of a dedicated salesperson is relatively recent. No, despite the fact that the internet has existed for over 20 years, eCommerce accounts for less than 10% of retail sales and less in most B2B situations.