Harvard Business Review

APRIL 26, 2011

And while these companies were the first to acknowledge the business benefits of delivering a great customer experience, business-to-business (B2B) organizations are increasingly getting in on the game. These customer experience management initiatives can be complex. These customer experience management initiatives can be complex.

B2B 15

B2B Airlines Travel Stage-Gate 15

Harvard Business Review

SEPTEMBER 25, 2018

And they can be very expensive — in addition to overseas business travel, local distribution partner relationships require significant up-front investment to get started and to manage effectively. Both of these approaches, however, are time-intensive, requiring executives to spend weeks or months in foreign markets.

Influence 10

Influence B2B Globalization Webinar 10

ExactHire - Leadership

APRIL 23, 2021

Your job description must accomplish all these goals for one purpose: to convert only the best job seekers into a manageable pool of applicants. Perhaps you’re writing a job ad for what your company calls a project manager. But many industries employ project managers. Include keywords that specify required skillsets.

How To 52

How To Travel Engineering B2B 52

Harvard Business Review

OCTOBER 21, 2013

The managers who express this idea in our simulated competitive games aren’t thinking of some simple shelving-units-on-wheels format – the kind of oversized salesman’s bag that’s been hauled out to prospects for decades. It has made me think I should consider it more closely, and share it more broadly.

B2B 8

B2B B2C Education Travel 8

Harvard Business Review

JULY 10, 2012

Finally, B2B sales forces may elect to only offer some products to specific segments — not to everyone. Companies need to remember that pricing moves that feel like common sense to managers can feel like a raw deal to angry consumers. Banter with customers provides clues on which products a sales person should feature.

Retail 14

Retail Hotels Price B2B 14

Harvard Business Review

APRIL 26, 2016

The Order of United Commercial Travelers , for instance, was founded to “ improve character and instill temperate habits,” and Gideon bibles were originally put in hotel rooms to help “ eliminate gambling , drinking, dirty jokes, Sunday trading and other forms of temptation peculiar to traveling (sales) men.”

Education 8

Education Levitt Retail Training 8

Harvard Business Review

JULY 30, 2013

Across our portfolio and in my own entrepreneurial experience, I have seen three main sales models work successfully in scaling B2B sales: 1) Enterprise; 2) Telephone; 3) Developer-driven. With no travel budget and no field offices, the numbers pencil out nicely. I''ll discuss each one below. 1) Enterprise Sales.

Marketing 8

Marketing Productivity Products Learning Curve 8

Harvard Business Review

JANUARY 3, 2013

Roche allows you to monitor and manage your own diabetes like a doctor. They also want to be involved in distribution ("how you move it"), as BMW/Audi Prosumers who love to travel to Germany to pick up their cars from the factory for extra immersion before shipping it back home.

Price 8

Price Mass Marketing B2B Quality 8

Harvard Business Review

NOVEMBER 15, 2013

Richard Branson, who is also a Planetary Resources investor, is already selling tickets for space-travel on Virgin Galactic’s commercial spacecraft, and he’s competing with the dreams of Amazon’s Jeff Bezos’ Blue Origin , and Elon Musk’s SpaceX. Can you name five? For those operating in China, this is, indeed, a quandary.

Entrepreneur 8

Entrepreneur Proposal Stage-Gate Disruptive Innovation 8

Harvard Business Review

MARCH 26, 2015

But in the aftermath of the financial crisis, risk managers have become increasingly involved in business strategy and decisions. After the recession, for instance, one large lender made a practice of looking for “rehab” customers whose credit suffered in the downturn but who had since managed to achieve more stable incomes.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

APRIL 20, 2017

strong opposition to the Iran nuclear deal; a ban on travelers from several Muslim-majority countries), many companies are still looking to invest in the region. more competitive prices, more localized products) and improve their risk management and operational efficiency.

Depreciation 9

Depreciation Contingency Plans Policies Marketing 9