Strategy Driven

NOVEMBER 24, 2010

Bob Smith (not his real name), source of the quote and Chief Operating Officer at Otis Elevator, knows that elevators tend to remain well under the radar screen until they break. However, no one is saying “before we can do analytics we must explain the take-to-the-bank value of analytics to decision makers.”

Magazine 51

Magazine Chief Operating Officer Newsletter Objective 51

Harvard Business Review

JANUARY 4, 2018

The ABU was set up as a centralized profit center with ambitious targets and with direct reporting to the chief operations officer; most often, similar units are organized as cost centers with no specific targets. However, most of them had previously worked with the chief analytics officer and proved to be fast learners.

Company 8

Company Chief Operating Officer Incentives Project 8

Harvard Business Review

APRIL 7, 2017

The Chief Operating Officer of one of the world’s biggest banks described the environment that fostered the culture that enabled the Libor and related scandals: “It all begins with the organization’s biggest lie.” And think carefully about who is likely to be affected if you do speak out.

Power 14

Power Chief Operating Officer Politics COO 14

Harvard Business Review

NOVEMBER 3, 2016

It teaches young people the dress, demeanor, and collaboration skills expected in a professional setting as well as the technical skills for careers in IT, operations, finance, sales and marketing, or customer service. Meanwhile, Starbucks, CVS Health, Walmart, and JPMorgan Chase joined with more than a dozen other large U.S.

Organization 8

Organization Chief Operating Officer Education Software 8

Harvard Business Review

FEBRUARY 15, 2013

The goal, says CEO Tom Rippin, is "to develop people who can operate equally well in commercial and social enterprise environments.". Or Paul Steele, once a senior executive at PepsiCo International who subsequently served as chief operating officer of the World Wildlife Federation. About 75% come from the private sector.

Chief Operating Officer 8

Chief Operating Officer How To Airlines Long-term 8

Harvard Business Review

JANUARY 22, 2016

One Fund Boston, as it came to be called, would be a new nonprofit, built from scratch at a harried pace, from office space to accounting systems. Every penny that had been collected was headed for the bank accounts of those most injured by the blasts. This structure may seem counterintuitive or like a long shot. But that took time.

Bureaucracy 8

Bureaucracy Banking Chief Operating Officer Innovation 8

Harvard Business Review

APRIL 30, 2012

But this isn't the first big innovation in mobile banking. That revolution, in turn, is causing India to leapfrog brick-and-mortar banking to wireless banking for the masses. Counterintuitive as it may seem, poor countries may be ahead of rich countries in mobile banking. On February 16, 2012, Barclays of U.K.

Banking 15

Banking Development Wireless Chief Operating Officer 15

Harvard Business Review

JUNE 2, 2015

Hitting growth and profit objectives, then, requires boosting the ability to create new businesses that wouldn’t naturally result from day-to-day operations. DBS, one of Singapore’s leading banks, has set up just such an innovation function under Paul Cobban, the chief operating officer of its technology and operations group.

Innovation 8

Innovation Chief Operating Officer Banking Operations 8