Harvard Business Review

FEBRUARY 8, 2016

In the early 1990s, executives and managers welcomed information technology — databases, PC workstations, and automated systems — into their offices. In our study of more than 30 pilots in early-adopter companies, we found five common business processes improved by machine-reengineering. times more likely to convert.

Process 8

Process Company Market Segmentation Early Adopters 8

Harvard Business Review

JULY 13, 2011

While overall corporate tech spending is up by 17 to 20% in our latest data, spending by IT departments is flat at best. The big danger in this business-driven approach to technology is that it can be slapdash, leaving IT to spend all its time in clean-up mode. Solutions should flex up and flex down as demand changes.

Technology 15

Technology Early Adopters Bottom-up Software 15

Harvard Business Review

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. While investment in AI is heating up, corporate adoption of AI technologies is still lagging.

Survey 12

Survey Execution First-mover Advantage Technology 12

Harvard Business Review

APRIL 25, 2011

Nokia's inability to field a credible response to the launch of the iPhone in 2007 and Google's Android operating system in 2008 has precipitated a freefall in its share price. As the failures piled up, so did the stories of mounting bureaucracy, back-stabbing, and top management "living in a different world".

Supply Chain 15

Supply Chain Long-term Brand Early Adopters 15

Harvard Business Review

MAY 15, 2012

For good reason, the $30-billion company has long been held up as a role model of how to manage innovation. In the sustainability realm, 3M pioneered what now seems like an obvious idea: avoiding pollution before having to clean it up. It's also a sizable business for 3M. But there are signs of a feistier attitude brewing.

Innovation 13

Innovation Early Adopters Energy Efficiency 13

Harvard Business Review

SEPTEMBER 12, 2017

By buying Whole Foods, Amazon gets virtually limitless possibilities to test products and services, test price points and assortment interactions, redefine the price perception for organic and healthier foods, merge offline and online shopping experiences, and perhaps test home delivery or store pickup with ideal early adopters.

Price 8

Price Retail Competitive Advantage Long-term 8

Harvard Business Review

JUNE 25, 2018

Management concepts, by contrast, operate in poorly regulated environments where failures are often brushed under boardroom or faculty carpets. For those not familiar with it, the triple bottom line is a sustainability framework that examines a company’s social, environment, and economic impact. Changing the System.

TBL 11

TBL Bottom-up Long-term Early Adopters 11