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Understanding the Importance of Business Process Design

Strategy Driven

Business Process Design is one of the most critical steps of BPM that needs to be designed after the proper analysis and detection. The core purpose is the identification and implementation of the optimized process that ideally meets the expected requirements as per the strategic business needs.

Process 66
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Do Your Business Process Metrics Measure Up?

Strategy Driven

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. So you need to discuss that with the Process Owner and Executive Sponsor. Want to learn more about BPM metrics? Are we doing things right?

Metrics 53
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Macro Maps Help You Align Processes and Strategy

Strategy Driven

When organizations first start doing process improvement they use a myriad of ways to decide which processes to improve first, such as: IT bought some software and needs to install it, so let’s look at the current process first. A department wants to improve the process because it would help in a key initiative.

Process 58
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Social Media Can Play a Role in Business Process Management

Harvard Business Review

Too often, old, legacy processes prevent companies from having that agility. Fortunately, social media offers us a chance to improve the communications supporting process improvement. Leading organizations are already using the power of social media to shape their business process management (BPM) agendas.

BPM 8
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5 Early Warning Signals for a BPI Project

Strategy Driven

Can you recognize the early warning signals that derail a business process improvement project? Many articles have been written about what makes process improvement projects fail and usually they list critical success factors. But the real question is how do you recognize the leading indicators in a process? Having no charter.

Project 58
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Avoid the Improvement Hype Cycle

Harvard Business Review

New process improvement initiatives tend to start with some hype. Finally: "This may sound like process improvement programs that failed here before, but believe me, this is much better. Companies that practice process improvement have been victims of this hype cycle for decades. Under the guidance of external coaches, the $7.2

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Uniting the Religions of Process Improvement

Harvard Business Review

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). But some companies realize they need to go beyond making episodic improvements.