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Influencers Wanted

Coaching Tip

are seeking out "influencers" among their employees who are particularly well-connected and trusted by their peers. But the rise of social media has highlighted the importance of networks , and companies are determined to capitalize on the power players lurking in their workforces. Influencer Traits.

Influence 121
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How to Build and Repair Your Reputation

Skip Prichard

Do you consider your personal brand ? Lida Citroen , an expert in the field of reputation management, has a resource to anyone who wants tips to build a reputation that can withstand negative influences and becomes stronger over time. Authentic personal brands have almost a magical quality to them.” Lida Citroen. Lida Citroen.

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Building Social Capital When You Work Remotely

Harvard Business Review

Five ways remote workers, freelancers, and contractors can stay top of mind — even when out of sight.

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The Law of Reciprocity

Coaching Tip

This ''law of love'' is identified in many different ways--for example, in Wayne Baker''s bestseller, " Achieving Success Through Social Capital " , this law of love in the workplace is described as the "law of reciprocity.". Acts of contribution, big and small, build your fund of social capital, creating a vast network of reciprocity.

Cialdini 117
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How to Compete Like the World’s Most Innovative Leaders

Skip Prichard

1] He also worked hard to build his social capital with other talented inventors, but also with wealthy families and financiers like J. Human capital: who you are as a leader of innovation . Social capital: who you know with key expertise and resources. Morgan, the Vanderbilts, and the Rockefellers.

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Marketing Is Dead

Harvard Business Review

Traditional marketing — including advertising, public relations, branding and corporate communications — is dead. Third, in today's increasingly social media-infused environment, traditional marketing and sales not only doesn't work so well, it doesn't make sense. Find your customer influencers. But they are.

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With Tweet-to-Buy, American Express Values its Community at $10

Harvard Business Review

In essence American Express gives $10 free credit for a branded tweet. CNV is the expected net profit from purchases by anyone in the customer's network — their friends, family and online followers — that can be attributed to the customer promoting the brand. But how does one formulate that?