Marshall Goldsmith

DECEMBER 26, 2011

While IBM would always fire employees for ethical violations, almost no one was fired because of poor performance. If you wore a white shirt, showed up, and met minimal expectations, you had a job for your entire career. As recently as 10 years ago global outsourcing was largely limited to manufacturing or lower-level service jobs.

Health Care 132

Health Care CFO Competitive Advantage Outsourcing 132

Harvard Business Review

JULY 19, 2018

Using these publications as the main “currency” for career advancement has produced four unintended consequences. Third, evaluating professors’ scholarly contributions by counting their “A” journal publications incentivizes scholars to produce as many published studies as possible.

Metrics 12

Metrics Ethics Incentives Policies 12

Harvard Business Review

JULY 14, 2015

Do you have a marketable skill? “If you’re 22 and you’re not a web developer, you probably don’t have marketable skills,” he warns. “If you’re 22 and you’re not a web developer, you probably don’t have marketable skills,” he warns. More on that below.).

Planning 8

Planning Outsourcing Case Study Consultative 8

N2Growth Blog

NOVEMBER 23, 2010

I will onshore, offshore, outsource, insource, or execute whatever business strategy I implement without regard for diversity. A sense of entitlement is not a substitute for work ethic and a desire to achieve. The simple truth is that lowering standards is never a good thing in any environment.

Diversity 296

Diversity Blog Leadership Learning-by-Doing 296

Frank Sonnenberg Online

MARCH 14, 2019

He’s operated in the real world of real work (he was formerly a marketing executive at Ernst & Young) and still consults for many companies in multiple industries. Personal responsibility can’t be delegated or outsourced. Duncan: What’s your advice for people who are tempted to take shortcuts on ethics?

Advice 77

Advice Short-term Follow-up Ethics 77

Harvard Business Review

JANUARY 18, 2012

When Palmisano retired this month, the media chronicled his success by focusing on IBM's 21% annual growth in earnings per share and its increase in market capitalization to $218 billion. These relationships were essential in gaining the confidence of customers who had qualms about outsourcing to IBM. Patience and a long-term view.

Globalization 16

Globalization Golden Parachute Short-term Long-term 16

Strategy Driven

MARCH 2, 2012

With a wealth of expertise available via outsourcing, one can quickly become a ‘kid in a candy shop,’ wanting whatever is readily available or craftily packaged. Niche consultants place emphasis in the areas where they have training, expertise and staff support for implementation… and will market their services accordingly.

Consultative 60

Consultative Short-term Budgeting Strategic Planning 60