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How To Maximize Your Call Center Productivity – Call Center Incentive Program Ideas

Strategy Driven

And the best way to keep your employees motivated is by providing incentives that will boost productivity and maintain morale. By helping your employees achieve these career goals, you can have them working for you more productively. Having a formal recognition plan can boost employee morale. Awarding the Employee of the Month.

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CMI Highlight – 31 May 2023

Chartered Management Institute

Don’t forget about all of the resources at your disposal as a member of CMI, from the wealth of learning materials in Management Direct and the Career Development Centre to the CMI Mentoring programme to support your development and career progression, not to mention wellbeing support from leading mental health provider Kooth when you’re struggling.

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June 2018 Leadership Development Carnival

Lead Change Blog

Through our quantitative research of more than 750,000 leaders and employees inside some of the world’s leading organizations, and in the many focus groups we conduct every year, we’ve identified these 11 attributes that matter most.” Joel Garfinkle of the Career Advancement Blog submitted Toot Your Own Horn.

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How Self-Care Became So Much Work

Harvard Business Review

We are approaching the pursuit of work-life balance with the same obsessive (and oppressive) energy as we do our careers. I have led focus group discussions about meditation apps and created websites and content campaigns for prominent skin care lines, juice cleanse companies, and mental health apps.

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How to Strengthen Your Reputation as an Employer

Harvard Business Review

In other words, what employees saw on a careers site or on their company’s social channels, or what they heard from recruiters, was often inconsistent with what they experienced when they joined the company. Imagine, for example, being promised a culture of innovation only to have every new idea you put forward dismissed.

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Discover Your Personal Narrative

Harvard Business Review

Sure, your personal brand and your message can be focus-grouped and wordsmithed by others. Branding Career planning Managing yourself' But the best place to look, at least initially, is at the stories you tell, to yourself and about yourself.

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Too Many People of Color Feel Uncomfortable at Work

Harvard Business Review

Notes a focus group participant, "You start to be less of who you are. As a result, career-oriented black women often suffer from what Ella Bell, a professor at the Tuck School of Business who studies race, gender, and social class in organizations, calls "bicultural stress" related to the need to hide their real selves at the office.