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The Secret to Building Resilience: An Interview with Pat Teague

HR Digest

Pat Teague, who leads USAA’s human resources team, talks to The HR Digest about the company’s leadership development programs that has helped attract the industry’s most driven workers and how tough times can have a motivational impact on the workforce. The HR Digest: How is USAA responding to COVID-19? How are you coping?

Finance 59
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Trent Henry on Building Tomorrow’s Leaders

HR Digest

In an exclusive interview with HR Digest, Trent Henry, EY’s Chief Human Resources Officer (CHRO), shares key strategies driving EY’s commitment to diversity, innovation, employee well-being, and leadership development. The biggest pivot happened during a trip to Silicon Valley when I was CEO of EY Canada.

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The Big Picture of Business – Business Success Checklist

Strategy Driven

The business absolutely needs energetic and emotionally mature leaders for it to prosper. Strategic Plan includes provisions for refinancing, equity and debt financing. Finance charges are negotiated. Human Resources program is active, professional and responsive to the organization. Focus on excellence.

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Making Matrix Organizations Actually Work

Harvard Business Review

Patrick De Maeseneire, the former CEO of the Swiss HR solutions provider Adecco, formulates it as follows: “No complicated matrix structures. If both region and product have P&L responsibility and are expected to manage the same factors (human resources, customer relationships, price levels, etc.) One man or woman.

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A Board Director's Perspective on What IT Has to Get Right

Harvard Business Review

For mature, large-scale, multinational companies, there is a virtuous cycle of efficiency improvements that frees up resources, which can then be deployed for growth and innovation projects. IT Doesn''t Matter (to CEOs). Improving Operational Efficiency. Reinventing Corporate IT An HBR Insight Center.

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The CIO in Crisis: What You Told Us

Harvard Business Review

Humorous because, as a Human Resources practitioner, I hear similar calls for change within my profession. The Management Innovation Exchange is currently running a competition to "hack" the human resources function to enable organizational adaptability. As IT steps up as mentor, it needs to mature as well.

CIO 8
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Building Behavioral Science Capability in Your Company

Harvard Business Review

Once you’ve set a clear, realistic scope, it is vital to be honest about the budget and resources you will require and any time constraints. The market for behavioral science is specialized and not yet mature, so your go-to consultancy may not have the expertise to advise you. Have you got the funds to bring in experts?