Lead Change Blog

NOVEMBER 6, 2018

He is featured in this audio interview where he shares his experience, knowledge, and best tactics on how to be a leader in the customer service industry. ” CFO Jon Verbeck gives us a major pointer for increasing our profits, and helps leaders understand these important elements of running a department or business. Development.

Leadership Development 269

Leadership Development Development Leadership IAS 269

Strategy Driven

JULY 27, 2011

In order for any change to occur – whether it’s a decision to purchase a product, or an implementation to add new technology – whatever touches the ultimate solution must buy-in to the change. In 1983, in London, I started up a body shop/recruitment company to support the ‘new’ language and ’4GL’ support technology called Focus.

Case Study 50

Case Study Technology Resistance Project 50

Harvard Business Review

APRIL 19, 2011

The CEO and CFO responded with, "A failure to hit ROI and NPV targets." What part of the strategy, or the tactical execution, failed? In interviews with a dozen senior managers from a large company, two particular failures came up over and over again. Clearly the company was painfully aware of these two failed projects.

NPV 16

NPV ROI CFO Consensus 16

Harvard Business Review

AUGUST 8, 2013

But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders. Consequently, CIOs and business leaders with a technology focus face more cacophony and challenge than ever before. IT management Information & technology Strategy'

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

OCTOBER 18, 2013

During an intensive 8-week pilot, each team was trained and then it analyzed the cost structure of one function and recommended cost reduction tactics. Leadership created an optimization office reporting to the CFO to facilitate cost reduction projects, train new team members, and document and disseminate results across the system.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

JANUARY 30, 2012

Fortunately, with the right tactics, you can still have a productive working relationship with someone you can't stand. Avoiding people you don't like is generally a successful tactic but it's not always possible in a workplace. What the Experts Say. If you work with someone you don't like, you're not alone.

Goleman 19

Goleman How To Emotional Intelligence Self-aware 19