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The First Step to Fixing U.S. Manufacturing

Harvard Business Review

But while the largest US firms have seen their domestic revenues grow more than twice as fast as the sector average even in the domestic market, their smaller suppliers—the firms that provide them with the materials and components they depend on—have experienced negative growth. Any long-term, strategic vision for making U.S.

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The Most Successful Brands Focus on Users — Not Buyers

Harvard Business Review

We also supplemented the survey with well-known brand rankings, Net Promoter Scores (NPS), and an analysis of their marketing expenditures and strategies. Vail Resorts remade their entire marketing strategy with a program called EpicMix. In many organizations, marketing comes after product development.

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How One Company Made Its Analytics Investment Pay Off

Harvard Business Review

Disclosure: Jose is long GFNorte; the rest of us do not have GFNorte holdings.). GFNorte recently established a Central Analytics Business Unit (ABU) with the mandate to convert information into profits at a rate of 10X cost and to lead the adoption of a customer-centric approach within the organization. Support from the top.

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3 Mistakes in U.S. Health Care That Emerging Economies Can’t Afford to Repeat

Harvard Business Review

With expanding middle classes demanding more-comprehensive care, governments of these emerging markets are under pressure to invest as chronic disease rates — particularly those related to Western lifestyles — dramatically increase and the average age of their once-young populations begins to rise.

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A Kodak Moment to Reconsider the Value of IT

Harvard Business Review

But surveys show that more than 25% of firms still think of IT as a cost center, 53% of CIOs' time is focused on cost control, and 54% of companies outsource their IT services. It's easy to fall into the Kodak trap, especially in austere times when there's almost overwhelming pressure to cut costs.

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Charlie Ackerman on Winning A World in Flux

HR Digest

Can you tell our readers more about these programs and how they promote change within the company in practical terms? The pandemic hasn’t diminished market demand for continuous innovation, but it also presented the opportunity for Bosch to re-evaluate how we build strong relationships and collaborations in an ever-evolving world. .

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Obama and Romney Are Ignoring Hispanic Voters

Harvard Business Review

As I learned during the 2012 Hispanic Voice Town Hall Tour my organization held earlier this year, Hispanics are a high-touch community and this level of interaction goes a long way toward earning trust and loyalty. Think profit center, not cost center. trillion by 2015, according to a recent Nielsen report.