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What Factors Drive Employee Loyalty?

HR Digest

There are so many reasons why loyalty in employees is important for various organizations and they include: Higher Retention Rates: One of the importance of loyalty in the workplace is the decrease in turnover rates. No organization enjoys the stress of hiring new employees over and over again. Compensation.

Loyalty 98
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Why Your Customer Loyalty Program Isn’t Working

Harvard Business Review

This latest frequent flyer reboot is an example of how the meaning, measure, and management of “customer loyalty” are changing. Unlike Tesco, which pioneered data-driven customer loyalty programs, Walmart has never sought to discriminate between best and typical customers. A profitable repeat customer?

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We Are All Called to Serve

Lead from Within

Build a relationship with your customers and clients and serve them well. Customer loyalty is always priceless, so make your customers partners in your mission, and always give them more than they expect. What can you do, how will you influence, where will you make a difference? To serve our employees.

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A dozen books to own and read – at least once.

Strategy Driven

How to Win Friends and Influence People by Dale Carnegie. Your Carnegie library is only one third completeuntil you own and read How to Stop Worrying and Start Living and Effective Public Speaking , two books with timeless information on stress relief, positive attitude, speaking skills, and success strategies. Gitomer and Buy Gitomer.

Books 56
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Healthy Habits Of Successful Leaders – An Expert Roundup

Joseph Lalonde

3) Mental – My role as host of The Ziglar Show requires me to study the messages of today’s top world influencers, and it’s a dramatic gift. Regular meditation and all the skills it improves – focus, concentration, mindfulness, patience, stress resiliency, emotional intelligence, and more – has been a massive game changer for me.

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What We Know, Now, About the Internet’s Disruptive Power

Harvard Business Review

But every business is an information business, they stressed. Supplier relationships, brand identity, process coordination, customer loyalty, and many switching costs were all forms of information. The implications of that insight were becoming obvious for companies that sold information, like newspapers and encyclopedias.

Porter 8