Remove Customer Loyalty Remove Marketing Remove Operations Remove Short-term
article thumbnail

How to Drive Strategies By Assessing Your Company Capabilities

N2Growth Blog

What segment of the market do they serve? Customer Loyalty: Is the firm preferred among its customers? How easy is it for a customer to shift to another provider? By market segment? By customer? Capacity to Meet Demands: How much growth can be sustained with state of current operations?

Strategy 261
article thumbnail

How to Discover Your Organization’s Deep Purpose

Skip Prichard

They make sure to embed their purpose in the very operating system of their organizations. They know that for deep purpose to take hold, both their daily actions and long-term strategic plans must be consistent with the overarching purpose. “Deep purpose provides focus and consistency when the path ahead is unclear.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

We Shouldn’t Always Need a “Business Case” to Do the Right Thing

Harvard Business Review

While there is a business case for integrity, an organization that embraces it must make a conscious decision to prioritize the long term, the intangible, and the existential over the specific and measurable. They are less subject to short-term operational pressures, and accordingly less risk-averse.

Ethics 13
article thumbnail

What Shake Shack Knows About Growth that McDonald’s Has Forgotten

Harvard Business Review

With a technology focus, you might manage to launch a successful breakthrough, but your success will be short-lived because sustaining a technological advantage today is so difficult. And with a strong brand focus, it is much easier to make swift decisions that are consistent with the values the company hopes to embody for its customers.

Brand 8
article thumbnail

How CEOs Can Make Smart Strategic Trade-Offs

Harvard Business Review

Even in the most commoditized markets, winning players need to create value by adding small slivers of differentiated services, logistics, quality and reliability. On the other hand, a highly differentiated offering is no longer a guarantee of long-term value creation. Insight Center. The 21st-Century CEO. Sponsored by Cognizant.

CEO 8
article thumbnail

How Samsung's Galaxy S4 Should Have Launched

Harvard Business Review

Success begets not only further success but also harder-to-meet market expectations. In terms of sales volume, product line diversity, operating system flexibility, R&D spending, and even customer loyalty , Samsung has emerged as a fierce competitor that has bested former industry champions like Nokia and Apple.

Brand 8
article thumbnail

Healthy Habits Of Successful Leaders – An Expert Roundup

Joseph Lalonde

Even if it’s walking to the local market for lunch, or parking further away in a parking lot. Which leads me to this conclusion; one of the healthiest habits you can operate in is healthy thinking! He could have attributed their success to more advanced technology, better marketing, or thinking differently. Keep moving!