Remove Development Remove KPI Remove Metrics Remove Operations
article thumbnail

Developing Performance Measures

Strategy Driven

Developing performance measures is essential to allow businesses to develop strong strategies and continual performance at the top of their industry. Performance measures will have to be curated to the unique environment in which your company operates, the markets you’re operating in and the specific challenges of your sector.

article thumbnail

5 Steps to Build a Disruption Proof Business Model

Great Leadership By Dan

Because they are more focused on customer engagement than just on the initial purchase, they are forced to develop agility and flexibility are core cultural strengths. But you need the right culture for this approach, the right metrics (hint, the main KPI isn’t topline revenue) and the right resources.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Organizational Performance Measures Best Practice 25 – Performance Metrics Inventory Database

Strategy Driven

Over time, leaders can grow their performance measurement systems to include almost countless numbers of interrelated metrics. In our experience, the optimal method for maintaining such an inventory is through the use of a centralized metrics inventory database. The text above is only a small portion of this article.

Metrics 58
article thumbnail

Do Your Business Process Metrics Measure Up?

Strategy Driven

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Link Metrics to Strategy – The metrics need to show how work impacts the company’s strategy. Metrics should cause action today.

Metrics 52
article thumbnail

Organizational Performance Measures Best Practice 31 – Align Metric Triggered Actions/Thresholds to Plans with Assigned Personnel and Due Dates

Strategy Driven

Performance metrics that drive no action provide little or no value to an organization. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. Performed by Whom.

Metrics 50
article thumbnail

Organizational Performance Measures Warning Flag 2 – Direct Use of Production System Data for Organizational Performance Measures

Strategy Driven

Data access frequently challenges metric developers. While such practices may be appropriate when developing proof-of-concept metrics, direct use of production data typically leads to metric instability resulting in low metric confidence and driving unintended organizational behaviors.

System 51
article thumbnail

Organizational Performance Measures Best Practice 32 – Data Clean-up

Strategy Driven

Implementation of performance metrics or the alteration of an existing metrics represents change. Consequently, performance reflected by the new or updated metrics may be erroneous; necessitating further investigation and possible corrective action. Organizational Performance Measures Best Practice 16 – System Development.

KPI 50