Remove Goal Remove Hotels Remove Human Resources Remove Operations
article thumbnail

Resilience and the PanAm Flight 73 Hijacking - by Nathan Magnuson

Nathan Magnuson

A couple summers ago I had the incredible opportunity to attend a one week Dynamics of International Terrorism course with the Air Force Special Operations. Human Resources (4). I’m still not sure how I had the good fortune to attend. Leadership Profile: Zig Ziglar. Categories. Communication (5). Core Values (2). Courage (1).

Open-book 293
article thumbnail

The Rainmaker 'Fab Five' Blog Picks of the Week

Sales Wolf Blog

SHRM - Society for Human Resource Managment Indispensible for the HR Professional!  Chip Conley, the founder of Joie de Vivre hotel chain has and shares how creating an "employee pyramid" helped him to save his company from failing during the challenging and uncertain times following 9/11.

Blog 124
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Getting an Intricate Operation Back in Sync

Harvard Business Review

Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Later, he privately told me he was thinking of leaving the hotel.

article thumbnail

Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

a holding company that operates seven distinct business. Bill began his career with Hyatt Hotels Corporation. American Hotel & Lodging Association (AH&LA) Board of Directors. Agapol Na Songkhla – Chief People Officer and Executive Vice President of Human Capital Group at Thai Beverage (ThaiBev).

article thumbnail

Should You Share a Room on a Business Trip?

Harvard Business Review

Years ago, when I worked at Holt, Rhinehart & Winston Educational and Professional Publishing , my female superior and I attended a national teacher''s conference in San Antonio, and were forced to share a hotel room because of a late booking. What could have been a profoundly awkward experience — my boss! in her pajamas !

Hotels 8
article thumbnail

What Circuit City Learned About Valuing Employees

Harvard Business Review

Finally, he said, "I am staying at the XYZ hotel and will wait here as many days as necessary to see him." What excited Sam was McGregor's clear and compelling articulation of the personnel (today, we say "human resources") policies in which he instinctively believed. The Timeless Strategic Value of Unrealistic Goals.

article thumbnail

Experiment with Organizational Change Before Going All In

Harvard Business Review

By forcing organizations to clearly articulate their goals and then to rigorously judge their decisions by those metrics, experimental tests can help managers avoid costly mistakes and can open up the consideration of other possible solutions. Change management Human resources Operations'