Leading Blog

DECEMBER 9, 2011

This is a guest post by best-selling author and speaker, Jon Gordon about the value of developing positive relationships with the people you lead. Employees are more engaged at work and will work at their highest potential when their manager cares about them. If you do, they will be more likely to stay on the bus and work with you.

Positioning 285

Positioning Gordon Short-term Energy 285

Eric Jacobson

MARCH 12, 2024

What is often hardest, though, is the transition between the modes; that is, knowing when to move from Survive to Reset, and when to move from Reset to Thrive, as well as how to successfully manage this transition. Here you employ “Survive Basics,” or the 4 C’s: Cash, Cost, Customer (retention, loyalty, stickiness), and Communication.

Agility 117

Agility How To Uncertainty Competitive Advantage 117

N2Growth Blog

JANUARY 3, 2011

Give me real leaders who possess courage, vision, and a bias toward action, and spare me the timidity of mediocre managers posing as leaders. If change and innovation weren’t key contributors to sustainable success, and the enterprise could just run on auto-pilot, you could replace the CEO with a General Manager.

Restructuring 305

Restructuring Blog CEO Brand 305

Harvard Business Review

MAY 17, 2017

When Continental shuttered Lite, then CEO Gordon Bethune said, “It wasn’t implemented in an orchestrated way.” As a result, JetBlue is a regular winner of the “Best Places to Work” award, leads the industry in customer loyalty, and is consistently profitable. All of these efforts failed.

Airlines 14

Airlines Strategy Business Model Metrics 14

Harvard Business Review

SEPTEMBER 13, 2017

Our research has found that embedded sustainability drives financial performance through mediating factors such as innovation, operational efficiency, risk reduction, employee recruitment, engagement and retention, customer and supplier loyalty, competitive advantage, reduced cost of capital, and improved marketing and sales.

Supply Chain 8

Supply Chain Net Present Value Retail Cost of Capital 8

Great Leadership By Dan

MARCH 23, 2017

Guest post from Gordon Leidner: Alexander Hamilton and the Founding Fathers have made a splash in the news recently, thanks to Broadway’s sensational production “Hamilton.” They are unique because they don’t just point the way to a goal, keep a project in the black, or manage day-to-day activities. They exemplify moral integrity.

Gordon 170

Gordon Morale Loyalty Goal 170