Great Leadership By Dan
JULY 8, 2020
But you need the right culture for this approach, the right metrics (hint, the main KPI isn’t topline revenue) and the right resources. But there may be other attributes—they use your products regularly and well. For example, they might refer in new customers, or speak at your events, or provide feedback on product direction.
Harvard Business Review
OCTOBER 30, 2023
The authors look to the example of the Dutch Lottery, or Nederlandse Loterij (NLO), which faced a wave of digital disruptors that operated in a legal gray zone offering pure online products. Its success offers other legacy companies lessons in how to navigate this process.
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Strategy Driven
MAY 17, 2019
How quickly and accurately a company responds in this technology-driven competitive market is the main difference between success and failure. Business intelligence technologies have several functions that improve their performance, and one of them is reporting. The Main Benefits of Business Intelligence Software.
Harvard Business Review
JUNE 1, 2017
Siri is super, Alexa is awesome, and Cortana’s quite clever, but better bots and digital assistants aren’t going to determine personal productivity’s data-driven future. Tomorrow’s most effective executives will merge and marry workplace data and analytics to digitally design more-productive versions of themselves.
Harvard Business Review
FEBRUARY 28, 2017
come from 20% of causes (products, employees, etc). Novel workplace analytics, for example, mean more organizations can more readily identify the 20% of employees contributing 80% of value to a product, process, or user experience. For them, KPI stands for “key Pareto information,” not just “key performance indicator.”
Harvard Business Review
SEPTEMBER 8, 2016
This highlights a fundamental dynamic that’s transforming digital product and services worldwide: Dynamic pricing is being superceded by dynamic opportunism. But technology makes it easier and simpler for more organizations to try to get away with profitable but irritating little nicks and customer scrapes.
Harvard Business Review
APRIL 8, 2015
Deterring new providers: A professional event technology firm offers rock-bottom quotes to special events to signal its pricing power to any potential new entrants. First: Market share is a dangerous key performance indicator (KPI). Price leadership: A no-frills airline constantly advertises the lowest fares on any route served.
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