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Work That Matters starts with Matters that Work

In the CEO Afterlife

We read about these factors in the quintessential mission statements that occupy real estate in annual reports and gather dust in reception lobbies. Bean , the idea of selling really good merchandise at a reasonable profit and treating customers like human beings is worth the effort. Matters of Values.

Teamwork 100
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What Do You Need When Opening a Retail Unit?

Strategy Driven

Consider taking a course in visual merchandising to learn more about how to arrange your shop floor in a more pleasing manner. Likewise, you might want to go for a more minimalist look, but to a customer the store could appear to be very bare. Don’t worry if it takes you several attempts to arrange things how you would like them.

Retail 74
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Know When to Kill Your Brand

Harvard Business Review

There may have been another business that they could have started, utilizing the company’s assets (real estate, technology, staff, etc.) The owners of Service Merchandise and Woolworth’s have both benefitted from this line of thinking.

Brand 8
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Data Can Do for Change Management What It Did for Marketing

Harvard Business Review

Retailers combine data on demographics and weather to predict sales and develop merchandising plans. Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters.

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Use Big Data to Predict Your Customers' Behaviors

Harvard Business Review

It is only Big Data's capacity for dealing with vast quantities of real-time unstructured data that makes this possible. Similarly, online data services like eHarmony and Match.com are constantly observing activity on their sites to optimize their matching algorithms to predict who will hit it off with whom.

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How Beacons Are Changing the Shopping Experience

Harvard Business Review

A customer approaching a jewelry counter in a department store, for example, can receive a message from a battery-powered beacon installed there, offering information or a promotion that relates specifically to merchandise displayed there. In a different department of the same store, another beacon transmits a different message. Simon Malls.

Retail 9
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Why Can't Kmart Be Successful While Target and Walmart Thrive?

Harvard Business Review

They support their low-cost way to play with an integrated system of capabilities, including: real estate acquisition; no frills store design; and superior supply chain management involving among others expert point-of-sale data analytics. Yet, that definition could describe just about any retailer.