Remove 2010 Remove Ethics Remove Loyalty Remove Team Building
article thumbnail

Develop Loyalty: Connect with Your Customers

Michael Lee Stallard

Michael Lee Stallard Insights on Leadership and Employee Engagement Home About Hire to Speak Press Kit Develop Loyalty: Connect with Your Customers Published by Michael Lee Stallard on July 15, 2010 02:07 pm under Media Appearances , Uncategorized , connection culture , human value Now for something completely different!

Loyalty 186
article thumbnail

Five championship strategies

Lead on Purpose

This is the career record of Larry Gelwix, coach of the Highland High rugby team (Salt Lake City) for more than three decades. Here are the five championship strategies: Choose what team you’re going to play for. Where is your loyalty? Where is your heart? Figure it out, make a decision and don’t look back.

Strategy 196
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Trust

Lead on Purpose

He discusses the concept of building a trust account, which is similar to a bank account. Show Loyalty: Give credit to others. This focus has come primarily from reading The Speed of Trust by Stephen M.R. Create Transparency: Tell the truth in a way people can verify. Get real and genuine. Be open and authentic. Apologize quickly.

Covey 265
article thumbnail

Leadership and learning

Lead on Purpose

Kennedy Success is the result of perfection, hard work, learning from failure, loyalty and persistence. Filed under: Leadership , Knowledge , Learning , Product Management / Marketing Tagged: | persistence , Learning , loyalty « Creating value Social media summit » Like Be the first to like this post.

article thumbnail

Book Review: It's Not Just Who You Know

Lead on Purpose

In these relationships, vulnerability, authenticity, trust and loyalty are off the charts. PMs who build consensus and inspire team members develop a high ROI on their products and ROR with their colleagues. Fifth Floor: These relationships go well beyond Dale Carnegie’s How to Win Friends & Influence People.

Review 157
article thumbnail

What Are “Sustainable Values”?

Michael Lee Stallard

Published by Michael Lee Stallard on May 17, 2010 05:41 am under E Pluribus Partners , connection culture , employee engagement In my last post, I wrote about “sustainable values,&# i.e. the beliefs and behaviors that produce an inspiring identity, human value and knowledge flow in groups that help people thrive individually and collectively.

article thumbnail

We Need More “Heart and Soul” in the Age of “Mind and Strength”

Michael Lee Stallard

When relationships fail among colleagues, communication breaks down and rivalries develop that reduce cooperation and team spirit. When relationships with customers are not established or nurtured, such as in my wife’s case, an opportunity to develop customer loyalty is missed. Many customers can sense this. I appreciate it.