Remove 2013 Remove Airlines Remove Innovation Remove Marketing
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The Emerging Strategy of Innovative Service

Strategy Driven

The nightly news shows the weather report, ball scores, stock market numbers and a crawling headline simultaneously on the TV screen. The core of the innovative service strategy must include rethinking the authority of the front line—the venue for in-the-moment inventiveness. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

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What Leaders Need To Do To Create A Thriving Organization

Tanveer Naseer

In Guy’s presentation, he spoke about the 11 steps organizations need to take to become more innovative, with the first step being that we ensure that whatever initiatives we take must create a sense of meaning and value. Guy Kawasaki and Tanveer Naseer – MHLC 2013 3. “It’s

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0511 | Larry Downes: Full Transcript

LDRLB

The most recent being Big Bang Disruption: Strategy in the Age of Devastating Innovation. Paul Nunes and I have known each other for many years, and we’ve both been writing about the subject of disruptive innovation from different vantage points and different angles. DAVID: Yeah. You call it this big bang disruption.

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The Benefits of Hiring Your Best Customers

Harvard Business Review

The key is to look beyond just the obvious places like marketing. The airline industry has experienced great volatility from deregulation, takeovers through mergers and acquisitions, and, as always, unpredictable forces of nature. “The learning curve in any industry is steep, but it is particularly so in the airline industry. .

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How to Turn Around Nearly Anything

Harvard Business Review

The Boston Red Sox 2013 World Series championship will long be remembered as proof that you can turn around nearly anything. Forget bureaucrats, fancy lobbies, and marketing expense! For airlines, it is on-time performance. A bankrupt community health center repaired leaky ceilings in medical examination rooms.

How To 9
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We Took a Vote. You're Fired.

Harvard Business Review

But you probably don''t work at Menlo Innovations, where there are no bosses (at least in the traditional sense). growth in digital ads between 2013 and 2014. Your company probably has a hierarchical process for deciding the proper course of action, and that process probably doesn''t put you at the center of the matter.

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How Amazon Adapted Its Business Model to India

Harvard Business Review

When Amazon decided to enter the Indian e-commerce market, it was clear from the outset that something would have to give. A decade into the new millennium, India, with its billion-plus people and largely untapped e-commerce market, beckoned. Amazon.com debuted as an online bookstore in 1994. and to other countries.