The Emerging Strategy of Innovative Service
Strategy Driven
AUGUST 14, 2013
The nightly news shows the weather report, ball scores, stock market numbers and a crawling headline simultaneously on the TV screen. The core of the innovative service strategy must include rethinking the authority of the front line—the venue for in-the-moment inventiveness. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.
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