The Problem With Opportunities

Let's Grow Leaders

execution fear and courage productivity clarity Karen Martin Lean Six Sigma opportunities problem solving quality quality programs risk fear the Outstanding Organization trust

Long Term Implementation of Quality Teams Within Organizations

Mike Cardus

Long Term Implementation of Lean Six Sigma within Organizations from Michael Cardus. Whether you use Lean Six Sigma within your organization or not, this content will prove valuable to you…. Pitfalls in Six Sigma Teams.

10 Pitfalls to Avoid in Creating and Leading Teams

Mike Cardus

Originally this was written for a workshop called ‘Long Term Implementation of Lean Six Sigma within Organizations’ … and with some changes the content is applicable and valuable to anyone who manages, works on, and puts work teams together.

6 Silent Productivity and Profitability Pitfalls, part 7 of 7

Strategy Driven

Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven Silent Killer #6: Modern Indentured Servitude. Today’s world is one of sharp contrasts.

6 Silent Productivity and Profitability Pitfalls, part 3 of 7

Strategy Driven

Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven Silent Killer #2: Not Listening. To truly listen does not mean merely hearing or paying attention.

Tactical Execution Best Practice 7c – Are You Thinking Lean? The ‘Wastes’ of Execution: Inventory

Strategy Driven

Tactical Execution excess inventory execution waste Greg Gaskey lean operations lean six sigma strategydriven

Tactical Execution Best Practice 7a – Are You Thinking Lean? The ‘Wastes’ of Execution: Overproduction

Strategy Driven

Premium Tactical Execution Greg Gaskey lean operations lean six sigma overproduction strategydriven waste

Tactical Execution Best Practice 7b – Are You Thinking Lean? The ‘Wastes’ of Execution: Transportation

Strategy Driven

Premium Tactical Execution Greg Gaskey lean operations lean six sigma overproduction strategydriven waste

6 Silent Productivity and Profitability Pitfalls, part 1 of 7

Strategy Driven

We must now focus our attention on eliminating the six ‘modern’ wastes: Degenerative Moods. Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven

Ohno 99

Tactical Execution Best Practice 7 – Target Non-Value-Adding Work to Improve Efficiency

Strategy Driven

Premium Tactical Execution eliminated non-value-added work Greg Gaskey lean six sigma operational efficiency strategydriven All high-performing organizations continually look for ways to reduce costs and improve operational efficiency.

6 Silent Productivity and Profitability Pitfalls, part 6 of 7

Strategy Driven

Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven Silent Killer #5: Suppressing Innovation.

Quality Team and Leadership Development

Mike Cardus

Quality Leadership Development from Michael Cardus. I’ve delivered variations of this workshop and talk at conferences and to teams in many places.

6 Silent Productivity and Profitability Pitfalls, part 4 of 7

Strategy Driven

Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven Silent Killer #3: Bureaucratic Styles.

6 Silent Productivity and Profitability Pitfalls, part 2 of 7

Strategy Driven

Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven Silent Killer #1: Degenerative Moods. A mood is a predisposition for action.

Starting a Successful Team Project. Tips for the initial team meeting

Mike Cardus

Corporate Team Building Team Building Team Building Agenda project management six sigma team building successful planning team leadershipThe team building I offer focuses on the team completing their work on time, within budget and quality specifications.

How to Discover Your What

Leading Blog

Specifically, become highly focused on who you are, what you stand for, and what your purpose is; identify the Top 20 Percent, Vital 70 Percent, and Bottom 10 Percent for each area of your life; achieve Six Sigma in all key aspects of your life and strive to accept nothing less than your best. Your WHAT is the “single most crucial element of your life that needs to be identified, defined, and fulfilled,” says Steve Olsher in What is Your What?

How To 238

10 Reasons why Managers are Clueless about Leadership

Great Leadership By Dan

I recently attended a fascinating webinar by MIT Sloan Professor Nelson Repenning that explained why proven capability building processes and tools like LEAN and Six-Sigma often go unused. I recently asked readers to submit their burning leadership development questions. Those that get picked for a post will receive a free copy of my eBook. This question from Kathy L.: “Why, Why, with Ken Blanchard, John C.

Succession Planning Development Plans: Skill Gaps or Experience Gaps?

Great Leadership By Dan

Led a six-sigma project. Let’s say you’ve had your talent review meeting , using a performance and potential (9 box) matrix , and have identified a pool of high potential employees. Or, you’ve done a position based succession plan for key positions, and identified a slate of 3-4 candidates for each position.

Psychopaths & Sycophants

LDRLB

Six Sigma! Leaders need followers, right? It doesn’t follow that anyone who doesn’t lead is a follower but what if a subset of leaders are psychopathic – or at least antisocial and unburdened by conscience – while a subset of followers are sycophantic – those who are willing to please leaders in exchange for power and privilege, or even the promise or proximity of power and privilege? What if the two groups are symbiotic?

Achieving Organizational Alignment within Healthcare Organizations

Strategy Driven

The Value-Based Performance Improvement Model © is an affordable approach that healthcare providers can use to develop a Lean Six Sigma style performance measurement system.

Quality is Job #1

Six Disciplines

Some of the more prominent approaches include Total Quality Management, the Malcolm Baldrige National Quality Program, Six Sigma, ISO-9000, and Lean Manufacturing. Six Disciplines Execution Revolution by Gary Harpst. Six Disciplines provides accountability to clients so that they stay focused on strategy and to ensure that “quality is job #1”.

The Emerging Strategy of Innovative Service

Strategy Driven

Six sigma’s pursuit of eliminating variance has been a boon to productivity; but it is a bane to creating experiences that exceed customer expectations. The world of the customer has dramatically changed.

Quality is Job #1

Six Disciplines

Some of the more prominent approaches include Total Quality Management, the Malcolm Baldrige National Quality Program, Six Sigma, ISO-9000, and Lean Manufacturing. Six Disciplines Execution Revolution by Gary Harpst. Six Disciplines provides accountability to clients so that they stay focused on strategy and to ensure that “quality is job #1”.

Five Jobs Made More Effective With Change Management

Change Starts Here

Jobs that focus on process improvement, such as industrial engineers, Six Sigma Black Belts, and operations managers, are usually redesigning people’s jobs. A recent study by the Association for Change Management Professionals (ACMP) shows that 73% of change management professionals surveyed also have other, non-change-related job duties.

Fix the Handful of U.S. Hospitals Responsible for Out-of-Control Costs

Harvard Business Review

In May 2013, the Centers for Medicare and Medicaid Services (CMS) released CMS Medicare Provider Analysis and Review (MEDPAR) inpatient data that contain discharge information for 100% of Medicare fee-for-service beneficiaries using hospital inpatient services.

Change Management Needs to Change

Harvard Business Review

Here''s an example of this pattern: Over the course of several years, a major healthcare company introduced thousands of managers to a particular change management approach, while providing more intensive training in specific tools and techniques to six sigma and HR experts.

Beware the Sirens of Management Pseudo-Science

Harvard Business Review

Another formula is to introduce a new and fashionable management practice, such as Six Sigma, Lean, or the ancient Total Quality Management and ISO9000. Management is not an exact science, they say. And I guess most things that involve the study of human behavior cannot be.

Why Your Customers Hate You and How to Fix It

Skip Prichard

And even when we’re connected, we’re often dazed and confused: with more than six billion smartphones projected worldwide by 2020, we’ve succeeded in creating an environment in which we and our employees can, if we want, work 24/7, checking our phones as many as 150 times per day.

Scaling Your UX Strategy

Harvard Business Review

Six Sigma UX : Successful UX is often about doing less, not more.

Bringing Outside Innovations into Health Care

Harvard Business Review

This failure is not for lack of effort — health systems are making massive investments in new infrastructure, technology, processes and managerial approaches designed to manage change, such as electronic health records, Six Sigma and Lean Management.

Integrating Maintenance of Board Certification and Health Systems’ Quality-Improvement Programs

Harvard Business Review

The Mayo Quality Academy offers 30 courses, ranging from Lean and Six-Sigma to Human Factors and Change Management.

Mayo 10

Skill, Luck, and the NHL's Shortened Season

Harvard Business Review

Sixty-six games for the NBA is plenty to allow the top teams to climb to the surface. One example is six sigma , where a company seeks to have no more than 3.4

What Social Entrepreneurs Can Teach Your Company's Future Leaders

Harvard Business Review

As the business environment becomes increasingly complex and interconnected, few leaders express confidence in their companies' ability to adapt.

Will Moneyball Analytics Kill Loyalty and Leadership?

Harvard Business Review

Think of it as Six Sigma predictive analytics for talent. Future potential matters (much) more than past performance. That's the new quantitative consensus reshaping professional sports worldwide.

Five Power Skills for Discovering Radical Ideas

Harvard Business Review

These are structured training and work-study programs that certify a certain level of proficiency, similar to typical green-belt and black-belt programs for Six Sigma initiatives. Innovation starts with new and novel ideas. Over the last 20 years, we have worked with many world-class brands to help find their next “big thing.” During the initial phases of our work together, it becomes obvious that they have plenty of good ideas. Finding ideas is never the problem — initially.

What Government Should Relearn from Business (And It's Not Efficiency)

Harvard Business Review

Lean Six Sigma , which even made its way into a candidate pledge in the last presidential campaign , is one in a series of such business-to-government waves. Pew's January 2013 poll drives this point home — their survey found that a mere 26% of Americans trust the government in Washington to do the right thing just about always or most of the time.

Are You Ready for a Chief Data Officer?

Harvard Business Review

Our Six Sigma program is decent enough, and our first choice is to leverage that effort for data. By now, everyone knows that there is huge potential in data. From reducing costs by improving quality, to enriching existing products and services by informationalizing them , to innovating by bringing big data and analytics to bear, data are showing themselves worthy across the board. Still, data do not give up their secrets easily.

How One Bad Thanksgiving Shaped Amazon

Harvard Business Review

They’re the brainchild of senior vice president Jeff Wilke, a student of Six Sigma who turned “distribution centers” into finely-tuned facilities that run on algorithms and the speed and accuracy of their workers — think Bezos’s 1998 picking contest taken to the extreme (and without the burrito cart).

Cutting Costs Without Cutting Corners: Lessons from Banner Health

Harvard Business Review

There are two keys to successful cost-cutting in healthcare: the first – necessary but not sufficient — is to apply proven tools and tactics from industrial engineering, lean, six sigma, and business process reengineering; the second is to align the initiative with the organization’s mission and culture, and engage clinical and administrative staff across the organization to collaborate in the process.

A Technique to Bridge the Gap Between Marketing and IT

Harvard Business Review

We''ve moved from a project orientation to continuous delivery, applying Lean Six Sigma approaches.". Quick: when someone says "IT," what comes to mind? Usually, people think of the systems they use as employees inside organizations — not customers. Here''s a familiar story: Marketing conducts research (" Big Data "! Analytics "!) and uncovers new customer insights; it then turns to operations to translate the insights into action.and hits a wall.

The Key to Change Is Middle Management

Harvard Business Review

doubled from 20% to 40% between July and December 2013, and has stayed at that level since. Many change efforts fail because people reduce themselves to checking boxes in safe, defensible systems such as Lean and Six Sigma. Many change leaders use Six Sigma , Kaizen , and Lean for continuous improvement.

Building a Software Start-Up Inside GE

Harvard Business Review

” To hit the aggressive growth targets (750 by the end of 2013 and 1000 by November 2014) Waldo had to rewrite some GE rules. Is your company ready to compete in a world of smart, connected products ?