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Team Building & Leadership: Case Study; Increased Trust=Faster.

Mike Cardus

Situation Marketing team consisted of 12 people. Following interviews with each person and observation of the team in action the following areas were chosen for focus; Marketing team was lacking trust and understanding of themselves and others on the team. List of what the leadership team, as a whole, needs to continue great work.

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CMI Highlights

Chartered Management Institute

And, on BBC 5 Live's Wake up to Money programme (from 37:50; available until end of May), she stressed the importance of essential leadership behaviours such as transparency, humility and active listening in rebuilding trust within an organisation. Reserved your spot? Catch up here.

Policies 121
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The Skills of Kindness: a guide for sellers, coaches, leaders and facilitators

Strategy Driven

It’s necessary to listen using a different part of our brain (not Active Listening) that we’ve never been taught to use intentionally. This is why relevant solutions in sales, marketing, coaching, implementations, doctor’s recommendations etc. I’ve developed them. It’s all outside of our conscious awareness.

Skills 50
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The Business of Kindness

Strategy Driven

When we treat our clients kindly we keep them longer, hear about problems (rather than lose them to competitors), are offered new ideas to monetize, and have brand ambassadors to offer free marketing to connections who may become clients. I can develop Listening Skills programs to support kindness and the bottom line for your company.

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The Big Picture of Business – Mentoring Guides Your Success

Strategy Driven

The sharing of trust and ideas leads to developing business philosophies. Many people do without the substantive insights into business because they have not really developed critical thinking skills. Planning, tactics, organizational development. This content is intended for personal and non-commercial use only.

Mentor 50
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The Exchange: Four Tips for Having Conflict-Busting Conversations in the Workplace

Strategy Driven

And an employee in marketing is furious about being passed over for a promotion in favor of her coworker and is trying to discredit her. The Exchange begins with you – the manager – and ends with employees meeting with the manager to develop effective solutions. Ask an open-ended question. All rights reserved.

Tips 62
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The Discipline of Listening

Harvard Business Review

It was a simple technique that disciplined him to listen intently for the important content and focus follow-up questions on points that really mattered. Active listening and probing (with humility, not aggression) energizes groups, encourages them to reach consensus, and helps them arrive at new and better solutions.