Great Leadership By Dan
JUNE 19, 2018
Today, the key step for being a true leader is active listening. Active listening is the act of repeating back, in your own words, what you believe was said. Active listening and fluid communication takes time and cannot be accomplished overnight. This is leadership!
N2Growth Blog
AUGUST 11, 2010
Leadership is a full-contact sport, and if you cannot address conflict in a healthy, productive fashion then you should not be in a leadership role. By actually seeking out areas of potential conflict and proactively intervening in a fair and decisive fashion you will likely prevent certain conflicts from ever arising.
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N2Growth Blog
JUNE 29, 2010
By actually seeking out areas of potential conflict, and proactively intervening in a fair and decisive fashion, you will likely prevent certain conflicts from ever arising. If conflict does flare up, you will likely minimize its severity by dealing with it quickly.
N2Growth Blog
OCTOBER 20, 2010
They are active listeners, fluid thinkers, and know when to press-on and when to back-off. Lack of Focus and Follow-Through : Those leaders who lack the focus and attention to detail needed to apply leverage and resources in an aggressive and committed fashion will perish. Visit [link] to learn more about the leadership system.
Harvard Business Review
FEBRUARY 22, 2017
In focus groups we’ve run, customers report that one of their biggest sources of frustration is the feeling that they’re being treated in a generic, robotic fashion and that the rep is trying to rush them off the phone rather than taking the time required to make sure their issue is resolved. And customers can tell.
Harvard Business Review
AUGUST 17, 2016
Listening to internet chatter can provide a heads-up on which signals to take in, which are being amplified in the culture, and which need response from the firm. To get the most out of social media data, operations have to go beyond data scientists and the marketing departments that house them. Every executive has to be a listener.
Harvard Business Review
JUNE 26, 2017
It’s the realm of fashion houses that know to make fewer chokers and invest in more crop tops. If you incubate an interesting function that starts to grow, move it somewhere else in the operational infrastructure. Don’t forget that seeing isn’t observing, and hearing isn’t listening.
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