Leading Blog

JANUARY 14, 2019

I N AN IBM global survey of CEOs, the overwhelming consensus was that more than rigor, management discipline, integrity or even vision, successfully navigating an increasing complex world will require creativity. American Airlines competes against Skype and WebEx, not just Delta and United.”. Avoiding this mindset takes courage.

Creativity 270

Creativity Benchmarking Learning-by-Doing Construction 270

Harvard Business Review

JULY 12, 2011

No company that I know of is better at testing for character than Southwest Airlines, which just published a fantastic special report on the ideas and practices that have allowed it to thrive for 40 years. It's your job, as a group, to reach a consensus about who else gets in. The good news is that you're in a fallout shelter.

Airlines 15

Airlines Health Care Consensus Policies 15

Harvard Business Review

JANUARY 11, 2013

Are we getting any closer to a consensus on it between the owners and the players? It's sort of like how airlines assume they should make money — no. Only one airline has made money over the last 40 years in the U.S.: Southwest Airlines. billion in revenue ain't worth a dime if there are $3.4 billion in costs.

Franchising 8

Franchising Airlines Short-term Long-term 8

Harvard Business Review

JUNE 21, 2013

Instead, the decision to fire (or hire or promote) someone is based on group consensus. If the World Were Run Like Airlines (Wall Street Journal) Water, Public Transportation, and the Future of Los Angeles (Pacific Standard) Brazilians Spend as Much as 26 Percent of Their Income to Ride the Bus (Atlantic Cities).

Advertising 8

Advertising Video Ethics PR 8

Harvard Business Review

JANUARY 19, 2015

For example, the power company Tenaga Nasional could send a leader with strong operating capabilities to work for several years at Malaysia Airlines, acquiring skills in turning around a troubled business. Khazanah convinced their portfolio companies to trade their leaders.

CFO 8

CFO Leadership Development Telecommunications Cost 8

Harvard Business Review

SEPTEMBER 7, 2017

Perhaps not surprisingly, American Airlines leads in magnitude for U.S. airlines — but not by as much as you would think. Simply put, this is the aggregate of all digital measures (visits, page views, social media views, social media visitors, etc.). Digital share. This is where it gets interesting for U.S.

Airlines 8

Airlines Hedge Metrics Consensus 8

Strategy Driven

OCTOBER 18, 2013

Going to the government and asking for bailout loans is quite chancy, as the airlines have learned recently. Inspirational forces like that built by ADL and other groups are most effective when they add constituencies outside their normal scope, building consensus of opinion and the strength of wider resources. About the Author.

Crisis 72

Crisis Crisis Management Budgeting Risk Management 72