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Southwest Airlines’ Julie Weber on What It Means To Create a Purpose-Driven Culture

HR Digest

A desire to act with courage, persevere and innovate; the ability to put others first, and a fun-LUVing attitude – these are the values that Southwest Airlines, the World’s Most Loved Airline, looks for in its employees and fosters through its talent management. Living the Southwest Way! Keller, 2019. Keller, 2019.

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Five Lessons You Can Learn From the World’s Most Admired Companies

First Friday Book Synopsis

Here is an excerpt from an article written by Mel Stark and Mark Royal for Talent Management magazine (5/10/2011).

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How Southwest Airlines Hires Such Dedicated People

Harvard Business Review

Southwest Airlines receives a job application every two seconds. Given the talent shortage facing our industry, you’d think we’d be tempted to snap up many of those candidates, particularly ones with backgrounds in engineering and technology. It takes a careful mix of mission, management, and culture. Insight Center.

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It’s Time for a New Partnership Between Labor and Management

Harvard Business Review

unions in the past defined themselves in opposition to management — us vs. them , in the famous labor-movement phrase — rather than as partners in building a successful company. Begin with an obvious but often overlooked truth: labor and management don’t have diametrically opposed goals. Compensation Talent management'

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The Defining Elements of a Winning Culture

Harvard Business Review

Herb Kelleher fosters a culture of employee empowerment and cost containment at Southwest, enabling the airline to become one of the world’s most admired and profitable carriers. Southwest Airlines is the classic example. These characteristics give employees a sense of meaning just from being part of the company.

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The Barriers to Recruiting and Employing Digital Talent

Harvard Business Review

Finding digital talent is one of the biggest challenges facing companies today. Accelerators tend to have different cultures than their parent companies — they have different language and jargon, management techniques, tools, and office spaces. Another common strategy we’ve seen is firms rushing to train internal talent.

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How to Teach Employees Skills They Don’t Know They Lack

Harvard Business Review

But how does a company, manager or individual employee correct a competency gap about which no one is aware? The American Medical Association recently announced a partnership initiative to encourage innovation and flexibility in continuing education , using blended or new approaches. A great example comes from the aviation industry.

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