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Building Local Talent in China

Harvard Business Review

There is a clear and growing divide among global companies operating in China. Depending on what you choose, your strategy on talent management in China will be one of the legacies or liabilities of your operational strategy here. Word of your organizational equity will travel. Do it right now. But they don't know the acronyms!

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How We Closed the Gap Between Men’s and Women’s Retention Rates

Harvard Business Review

As in many fast-paced companies today, consulting staff operate without formal job descriptions or handbooks. Female promotion rates have increased nationwide across all cohorts, with a 22-percentage-point rise among senior managers, while the attrition of senior women has slowed by five percentage points.

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Ten Clues It's Time to Replace Your Head of HR

Harvard Business Review

If your CHRO travels only to accompany you, or keeps in touch with staff primarily through email or one-way communication such as videocasts, you've got a problem. When the staff conversation turns to operating margins, cash flow, inventory, or revenue, does the CHRO tune out? Face time with employees is essential.

Metrics 14
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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business Review

We are working with a large travel and tourism firm to introduce a system for real-time employee feedback. Organizations often seem obsessed by measuring fractional shifts in operational performance, capturing data on sales, inventory turns, and manufacturing efficiency. Capture Reference Data About Current Change Projects.

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Which U.S. Companies Are Doing the Most R&D in China and India?

Harvard Business Review

Starting a global engineering operation “essentially doubles the expense for 6-12 months,” says former Informatica CTO, James Markarian. ” Senior executive presence and travel across sites is an important part of integrating teams. In fact, costs go up initially. This will instill confidence and make them grow.”

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Stop Neglecting Remote Workers

Harvard Business Review

I traveled to headquarters to meet the team, figure out the culture there, and get a clear sense of who controls what. So in addition to overseeing our portion of the operation, I became a conduit, doing my best to build relationships between my staff and the folks at headquarters. This can contribute to attrition.

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Case Study: Can an Airline Cut “Turn Times” Without Adding Staff?

Harvard Business Review

Thanks to increased demand for air travel, Rising Sun’s flights were now fuller and more frequent than ever before. Attrition rates had indeed spiked in the past year, along with turn times. I was working as fast as I could, following all the techniques in the manual, and it still took me 18 minutes.” ” Ken winced.